What you’ll be doing
as a Shift Control Room Operator
1. Monitoring alarms and system data to identify issues across pumping stations, sewer networks, and treatment works.
2. Coordinating urgent field responses to minimise the risk of flooding and environmental impact
3. Accurately logging decisions, actions, and safety updates.
4. Escalating high-risk incidents to the appropriate teams and managers.
5. Supporting colleagues during busy periods and ensuring smooth shift handover.
6. Using safety systems and emergency procedures to protect field teams.
Base location: Reading – Kemble Court, RG2 6AD
Working hours: You’ll work a 6-week rolling shift pattern with 12-hour day and night shifts, including weekends. The pattern includes both a full week and a full 2 weeks off, with annual leave built into the rota
What you should bring to the role
7. Experience using SCADA systems.
8. Knowledge of pumping stations, wastewater treatment works, or network operations.
9. Operational experience with an understanding of quality management standards.
10. A proactive and methodical approach to managing a high volume of work.
11. Strong analytical skills and good numeracy.
12. Ability to work under pressure and make quick, sound decisions.
13. Good IT skills, including Microsoft Office, and a full UK driving licence to support work from disaster recovery sites.
What’s in it for you
This is a chance to be part of a team that makes a real difference every day. You’ll help protect public health and the environment while building your skills in a fast-paced, operational setting. The shift pattern also offers extended time off, including a 2-week break every 6 weeks.
14. Competitive salary up to £45,000 per annum, depending on skills and experience.
15. Performance-related pay plan directly linked to company performance measures and targets.
16. Generous Pension Scheme through AON.
17. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.