We're looking for an Office Manager to whip us into shape at Jimmy's HQ. This is a full-time, office-based role with quite a variety of duties.
We have three sites on an industrial estate in Mudeford, Dorset: our office, workshop and two warehouse spaces. It's a hands-on role, responsible for organising, maintaining & improving our working space, as well as owning our customer service delivery and managing a fleet of vehicles.
The role is split into three key areas of duties;
Office:
* You'll be the face of the office, greeting any visitors, answering the main phone line and handling any general office queries from our crew
* You will own the office appearance, ensuring it's always clean, presentable and stocked up
* Maintain office equipment and appliances, including responsibility for health & safety and fire safety compliance
* Responsible for our fleet of vehicles, ensuring they are always maintained and roadworthy
* Oversee third-party contracts, including cleaning, utilities (gas, electric, water), and waste management
* Bring the vibes – organising events, birthdays, and team celebrations
Warehouse:
* Maintaining a safe and functioning warehouse for the storage of stock, event equipment & vehicles
* Keep stock levels up to date, processing pallet deliveries, and manually manoeuvring pallets into the warehouse
* Processing and packing of send-outs such as sales samples, PR requests, signage, and stock via pallets.
* Carry out regular stock audits & counts.
Community & Customer:
* Managing all general enquiries over email, phone and website submission.
* Supporting customers with website or subscription orders, tracking packages, and resolving complaints.
* Shaping our customer experience and owning the delivery of customer service.
So, as you can tell, it's a pretty jam-packed job! You'll be mainly on your feet, handling stock, deliveries and juggling vehicles (not literally).
What do we want from you?
* Experience working and contributing to a busy office environment
* Always keen to get stuck in, hands-on and physical
* Confidence to own the office space and demand respect - health & safety in the workplace is no joke!
* Strong understanding of vehicle leasing, maintenance, and service plans
* Excellent people & customer experience skills, delivering resolutions to a high standard
* Strong IT skills with Microsoft Suite, and fairly techy to pick up the use of other systems
* Preferred previous experience with platforms including Shopify, Mintsoft, Jotform, and shipping tools.
What's in it for you?
* Competitive salary
* Annual bonus
* Private health insurance
* Perkbox discounts & rewards
* Up to 27 days holiday + bank holidays
* Company sick pay
* Enhanced family leave
* AWESOME place to work
If you're reading this and ticking the boxes, we'd love to hear from you. Apply to us directly by emailing Jess, People Manager, at. Please include your CV and a cover letter telling us why you're right for us.