The Role
An experienced Housekeeping Supervisor to work with support from our Front of House Manager to ensure excellent standards of cleanliness throughout the hotel. Supervising a team of permanent employees to ensure all rooms, bathrooms/shower rooms and public areas of the hotel and spa are cleaned and presented to the highest standards
1. Allocation of duties to Housekeeping Assistants
2. Support and training of new Housekeeping Assistants
3. Checking of all bedrooms and bathrooms daily prior to guest occupation to ensure standards are achieved
4. Coaching employees to ensure standards are consistent
5. Get operationally involved in housekeeping and laundry as required to ensure all rooms are ready for guests check-in at 3pm
6. Ensure the Turndown service is effectively carried out to the required standard when on the late shift
7. Ensuring public areas of the hotel are maintained and cleaned to the required standard
8. Ensure maintenance issues are reported to the in-house team to ensure they are rectified with minimal delay
9. Shifts cover 35 hours, over 5 days per week including the busy weekend periods
Requirements
10. You will need to be well presented, a friendly, efficient and energetic worker with a real eye for details to ensure our standards are maintained
11. Have a methodical approach to cleaning and be able to inspire others to achieve excellent standards and take pride in their work
12. Able to motivate and train and coach staff to ensure standards are maintained within the timescales permitted
Benefits
13. 4 weeks holiday
14. Free car parking
15. Employee uniform
In addition you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday