Overview
Join Pandora as a seasonal Sales & Operations Assistant. Fixed-Term Contract - 3 months. End date: 04.01.2026. Hours: 16, 10, 8, or 8 per week. Pay rate: £12.60 per hour. Location: Mansfield. You will work across days including Mondays to Sundays and may cover key trading days during the season. Benefits include a competitive rate, bonus scheme, generous employee discount, jewellery uniform allowance, and additional perks. Pandora was recognised in the Sunday Times Best Places to Work 2023.
Role focus: You can choose and discuss your preference between two focus areas (Sales or Operations), with some day-to-day crossover depending on store needs.
Responsibilities
Sales: As someone who loves to meet people, you’ll connect with customers, share their stories, and help them find gifts. Front-of-house excellence and personalised connections to meet customer needs.
* Front-of-house excellence: surpass sales targets with effective techniques
* Personalised connections: bond confidently with customers, adapting to their preferences
* Product knowledge: deliver memorable customer experiences
Operations: Work well in a busy environment with accuracy and speed; support behind-the-scenes activities to ensure a strong foundation for customer service.
* Prepare click-and-collect orders for customers
* Manage deliveries, processing returns, and restocking shelves with fresh inventory
* Wrap gifts, engrave jewellery, and load gift cards
Join us if you’re an expressive team player who thrives in a busy environment and embodies Pandora’s values of dreaming, daring, caring, and delivering.
Important information
* Contracts end on 04.01.2026
* You must be available to work on key trading days throughout the contract, including weekends and select holidays. We aim to distribute these days fairly to avoid overloading you.
* Annual leave accrual applies, but no annual leave is typically approved during the peak season.
Benefits
* Generous employee discount
* Jewellery uniform allowance
* Eligibility for store bonus scheme
* Retail, hospitality, and entertainment discounts
* Seasonal incentives and a thank-you gift
* Retail Trust support for wellbeing, legal, and financial guidance
About Pandora
Pandora is a leading jewellery brand specialising in accessible luxury jewellery. Pandora operates in more than 100 countries with thousands of points of sale and concept stores. Headquartered in Copenhagen, Pandora employs tens of thousands of people worldwide and is committed to sustainability and environmental goals.
Notes
Recruitment procedures are designed to be transparent and fair. Applicants are encouraged to refrain from including identity-related information (photo, marital status, age). If reasonable adjustments are needed for interviews, please notify us as soon as possible.
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