Title : IT Asset Manager Grade : HEO Total remuneration : £47,590 to £54,482 Pay Supplement : The base salary for this role is £41,026 -£46,968. This job qualifies for the Digital, Data and Technology Annual Pay supplement (currently16%) which is included in the total remuneration above. Pension : 28.97% (RoS contribution). Annual leave : 38 days annual holiday, increasing to 42 days with length of service. Duration : Permanent. Working Pattern : 35 hours per week. We are a flexible employer and will consider a variety of working patterns on a case-by-case basis. For example, compressed hours, term-time working or part-time working. Location : Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD). The nature of this role will necessitate regular on-site working. Department : Service Enablement Directorate : Digital, Data and Technology Role Reports to: Service Enablement Technical Product Manager Closing date : 10th of May at 23:59 Number of vacancies : 1 Registers of Scotland (RoS) Join an award-winning organisation recognised for its technology and innovation. Registers of Scotland is a world-leading pioneer in land and property registration. Our full-stack teams design, architect, and build all our registration products in-house. We work to create digital solutions for the people of Scotland. You will get an opportunity to nurture your creativity and develop with us through access to the latest data, software engineering and product delivery techniques. This job is for you if you want… Work with purpose : working for the people of Scotland to set the bar for land and property registration worldwide. Flexible and hybrid working: depending on the role and team requirements, work when and where it’s best for you and your stakeholders. Benefits : enjoy pay progression, pension contributions of up to 28.97%, up to a year’s parental leave, and 38 days annual holiday, increasing to 42 days with length of service. Investment in professional development : we invest in all our people so that they have the right skills to be productive and confident in their job. Diversity and Inclusion : We are an ‘Investor in People’ and a ‘Disability Confident’ employer. We are inclusive, stronger together, and committed to putting our people first. Positive work culture : RoS is an agile, digital organisation using leading-edge technology. Colleagues understand their role in achieving our strategy and have the autonomy to deliver. To learn more about RoS and what we offer visit our careers pages or watch this short video. Hear from our colleagues about their experience of working within our Digital, Data and Technology teams on our website. The Role Responsible for overseeing all IT Asset Management (“ITAM”) activities across the organisation. Oversee and optimise the management of IT assets throughout their lifecycle, from acquisition to disposal. Work with Product Managers to ensure that RoS has the right IT assets to meet its current and future needs, while minimising costs, risks, and waste. Ensure compliance with legal, contractual, and regulatory requirements related to IT assets. Improve IT service quality and efficiency by reducing downtime, enhancing performance, and facilitating upgrades and replacements. Maximise IT asset value and return on investment by aligning IT assets with business objectives, reducing unnecessary spending, and identifying opportunities for reuse and redeployment. Minimise IT asset risks and liabilities by ensuring proper security, maintenance, and disposal of IT assets, as well as tracking and reporting on IT asset inventory, usage, and ownership. Support IT asset governance and strategy by providing accurate, trustworthy and reliable data and insights on IT asset performance, costs, and trends, as well as supporting decision-making and planning processes. On a typical day you will… Oversee the asset discovery process to identify all IT assets within the organization. Develop and implement an effective asset management strategy. Build, maintain, and regularly update the company’s IT asset inventory including (but not limited to) hardware, software licenses and digital certificates. Evaluate the organisation’s asset requirements and coordinate their acquisition. Create, implement, and optimise policies for the acquisition, maintenance, and disposal of assets. Ensure assets are compliant with organizational policies throughout their lifecycle. Manage day-to-day asset processes including: inbound deliveries including unloading and recording of new assets outbound deliveries including liaison with couriers managing stock control (including space management) analysis of product supply levels predict inventory problems and shortages. producing regular reports and statistics on stock levels and consumption rates coordination of re-stocking requirements and procurement coordination of WEEE equipment recycling Build and maintain strong stakeholder engagement with Service Desk, Procurement, IT Enablement, Estates, Finance and Product teams Continuous improvement of inventory management processes and practices Develop opportunities for asset management in other areas within RoS and develop strategies to extend our principles and practices into those areas Knowledge Base articles to be created, regularly reviewed, and updated for each process Key Responsibilities Essential Criteria – Skills and Attributes for Success Technical Experience We will assess you against the following Technical Experience during the application and the assessment process: Strong understanding of ITIL processes, including change, incident, and problem management. Previous experience of IT Asset Management in an ITIL environment including hardware, software, licenses, digital certificates, warranties, end-of-life disposal. Knowledge and experience of inventory management system principles Experience of using Service Now or equivalent ITAM and ITIL software tools for asset management, asset tracking, and data analysis Excellent MS Excel skills Excellent communication, organisational and time management skills Excellent decision-making skills, high attention to detail and the ability to work independently Behaviours At application stage, you will be scored against the bolded Behaviours and against all Behaviours for the assessment: Making Effective Decisions Makes decisions when they are needed, even if they prove difficult or unpopular Identifies a broad range of relevant and credible information sources; Recognises when it is necessary to collect new data from internal and external sources Recognises patterns and trends in a wide range of evidence/ data and draws key conclusions, outlining costs, benefits, risks and potential responses Ensures all government and public data and information is treated with care in accordance with security policies and protocols Recognises scope of own authority for decision making and empowers team members to make decisions where possible Invites challenge and where appropriate involves others in decision making to help build engagement and present robust recommendations Communicating and Influencing Communicates in a straightforward, honest, accurate and engaging manner with all stakeholders and stands ground when needed Concedes too readily when challenged Communicates using appropriate styles, methods and timing, including digital channels, to maximise understanding and impact Managing a Quality Service Develops proposals to improve the quality of service with involvement from a diverse range of colleagues, stakeholders or delivery partners Uses a range of skills and techniques to deliver outcomes, including identifying risks and mitigating actions Changing & Improving Identifies opportunities to simplify ServiceNow processes, reduce technical debt, and improve reliability; proposes and implements practical enhancements. Contributes to automation and workflow optimisation, embedding repeatable, efficient build and deployment practices across multiple systems Stage one - Application Process To apply, click on 'Apply now' and complete the online application form. You will need to submit: A CV outlining your career history and how you meet the Essential criteria (max 4 pages). Fill the application questions with the requested behaviours (up to 300 words) Please note: If we receive a high volume of applications, we may complete an initial sift on Technical Experience We reserve the right to invite candidates to participate in a telephone interview prior to being further assessed. Applications that are not accompanied by CVs will not be scored or submissions over 300 words will not be considered. We would strongly recommend that your statement is written in the STAR format (Situation, Task, Action & Result) and suggest preparing your answers using software such as MS Word or Google Docs, and then uploading the file. We strongly advise you review our policy on responsible use of AI in the application process. RoS may check answers with an AI detection tool and will contact you for a pre-screening call to verify your responses. Applications and appointments are subject to a strict merit-based assessment process, in line with the Civil Service Recruitment Principles. Stage two – assessment If successful at application stage, you will be invited to an in-person interview which will include the following: Behaviour based interview Case study exercise Behaviour based interview questions will be given to candidates 15 minutes before the start of the interview to allow candidates to prepare in advance. You will be able to take short notes with you into the interview from your preparation. Recruitment timeline Closing date: Sunday 10 May 23:59 Application sift: 11-14 May Invites to assessment: Friday 15 May Interviews: Commencing 25 May Information on Success Profiles For further information on success profiles, visit our Success Profiles. Feedback Feedback will only be provided if you progress to interview stage. Reserve List In the event that further posts are required, a reserve list of successful candidates will be kept for up to 12 months. Nationality and immigration status In general, only nationals from the following countries (and associations of countries) are eligible for employment in the Civil Service: the United Kingdom, the Republic of Ireland, and the Commonwealth. EU nationals (with settled or pre-settled status), certain EEA nationals, Swiss and Turkish nationals are also eligible for employment. Detailed provisions on determining eligibility on the grounds of nationality and, where relevant, immigration status can be reviewed here. Security Successful candidates must undergo a Level 1 Disclosure check. Individuals working with government assets must complete baseline personnel security standard checks. Diversity and inclusion As a proud member of the Disability Confident Scheme, we welcome applications from disabled candidates. We’re not as diverse as we’d like yet, and we’re working on it. We especially welcome applications from underrepresented groups – people who are disabled, minoritised ethnic groups, and younger people (16-24 years of age). To learn more, please see our EDI strategy. As part of the application process, we would like to invite you to please complete our diversity monitoring form. This information is not shared with recruitment panels but will allow us to further improve our processes to increase diversity. Reasonable adjustments We want everyone to have the chance to perform at their best. If you need any adjustments (for example, extra time, a hearing loop, materials in large font) in any part of our recruitment process, please get in touch via talent@ros.gov.uk. We will discuss adjustments individually with any candidates who request these. Find out more about reasonable adjustments on this page. DDaT supplement This post is part of the Digital, Data and Technology profession (DDAT) and attracts a pay supplement. The DDaT allowance is applied to the role and not you as an individual. Therefore, in future, if you move to a role that does not attract this allowance, the allowance would be withdrawn. Similarly, if you move to a different role which attracts a DDaT allowance, the amount of that allowance would be driven by that role's Job Family alignment to the DDaT Pay Framework. The allowance is based on market benchmarking data and will be reviewed biennially. Following such review, the allowance may be increased, decreased or withdrawn where salary benchmarking data indicates this is appropriate Further information For further information relating to RoS, including: Additional details on pay & benefits T he Civil Service Code Complaints process Use of AI in the application/recruitment process, Please view our additional information page online. If you have any questions, please contact talent@ros.gov.uk