Overview
Join to apply for the Elite Response Officers role at Mitie Cleaning & Hygiene Services.
Role: Elite Response Officer – Nottinghamshire
Hours: 40 hours a week
Rate: £18.20 per hour
Key Responsibilities
* High-visibility patrols in and around stores to deter anti-social behaviour and criminal activity.
* Respond quickly to incidents of anti-social behaviour, theft, or other security concerns within the stores.
* Collaborate with local police to address known offenders and support rapid response to serious incidents.
* Document and report all incidents accurately for investigation and analysis.
* Support stores identified through data analysis as having increased security needs.
* Provide excellent customer service to store staff and customers, maintaining a professional presence.
Skills and Qualifications
* Security experience, preferably in a retail environment.
* Strong verbal and written communication skills.
* Ability to remain calm under pressure and resolve conflicts.
* Keen observation skills and accurate incident documentation.
* Willingness to support multiple stores and adapt to changing priorities.
* High level of professionalism and integrity, with a commitment to safety.
* Valid driving license; company car provided for travel between stores.
Work Environment
This role involves working across multiple store locations and may require travel between stores during a shift. Preparedness to handle challenging situations while prioritising safety and security.
Schedule
Data-driven deployment with flexibility in working hours to align with security needs.
Compensation and Benefits
Competitive salary and benefits package, commensurate with experience. Benefits include holidays, pension, cycle to work, and additional wellbeing programs.
Additional Information
The company emphasizes training and development, inclusive recruitment practices, and flexible benefits via Choices. If you require reasonable adjustments during the recruitment process, please notify us by email.
Role Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Facilities Services
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