Role: Head of Operations
Location: Chichester
Remuneration: £65,000 + Excellent Benefits
Commitment: Full-Time, Permanent
About the Head of Operations role
Are you ready to drive operational excellence, lead change, and make a measurable strategic impact?
We are seeking an experienced Head of Operations to join the Senior Leadership Team of a successful, expanding business within the regulated financial services sector.
This is a high-visibility leadership position. You will take full ownership of operations across three regional offices, lead a dedicated practice support team, spearhead business improvement initiatives, and play a pivotal role in shaping the future strategic direction of the organisation.
Key Responsibilities
* Leadership & Culture: Guide, mentor, and develop the Practice Support Team, fostering a high-performing, collaborative, and accountable working environment.
* Operational Oversight: Manage day-to-day operations across multiple office locations to ensure seamless business continuity.
* Change & Innovation: Drive process optimization, automation, and digital transformation initiatives to enhance efficiency.
* Governance & Compliance: Ensure all operational activities strictly adhere to legal, regulatory, and internal governance frameworks.
* Strategic Collaboration: Partner closely with the Board of Directors to support business growth and execute long-term strategic objectives.
* Resource Management: Oversee operational systems, facilities management, and key third-party supplier relationships.
Candidate Profile for Head of Operations:
We are looking for an accomplished operations leader with a proven track record of driving change. To be successful, you will need:
* Senior Leadership Experience: Proven background in a senior operational management or head-of-function role.
* Regulated Sector Expertise: Essential experience working within a regulated environment, such as:
* Financial Services / Wealth Management
* Accountancy or Legal Practices
* Insurance or Banking
* Governance & Risk: A strong conceptual and practical understanding of compliance, risk management, and corporate governance.
* Change Management: Demonstrated success in leading teams through operational transitions and process improvements.
* Commercial Acumen: Exceptional organizational, communication, and stakeholder management skills, with the confidence to constructively challenge existing workflows.
What We Offer
* Compensation: £65,000 base salary plus a comprehensive benefits package.
* Influence: A prominent seat on the Senior Leadership Team with the autonomy to shape business strategy.
* Environment: A varied, challenging, and rewarding portfolio within a highly supportive and collaborative culture.
To Apply
If you are a strategic operations leader from a regulated background looking for your next career defining move, we invite you to apply. Please submit your CV for consideration