Overview
Salesforce Solution Architect role at Paysafe. Paysafe seeks a Salesforce Solution Architect to work on our highly customized in-house Salesforce setup with 2500 users. You will consolidate and improve sales processes (B2B) and customer service processes (B2B and B2C) and support an ongoing org merger.
Paysafe Limited is a leading payments platform with extensive experience in payment processing, digital wallet and online cash solutions, serving merchants and consumers globally.
Responsibilities
* Work closely with stakeholders in Sales, Customer Service, Marketing and Risk to understand business needs.
* Design high-level Salesforce solutions aligned with best practices and Salesforce guidelines.
* Create user stories, process flows and wireframes to illustrate the proposed solution.
* Convince stakeholders of the best solution for their business needs.
* Collaborate with product owners to define requirements.
* Collaborate with the technical architect responsible for the technical aspects of the solution.
* Oversee end-to-end solution delivery and guide user acceptance testing.
* Coordinate the work of product managers to ensure initiatives align with our Salesforce strategy.
* Evaluate and select Salesforce applications and third-party tools to meet business requirements.
* Keep up to date with the latest Salesforce product developments.
Qualifications
* University degree in Information Technology, Business Administration or a related field.
* 3 years of experience as a solution architect for Salesforce, or 5 years of experience as a Sales Cloud or Service Cloud consultant.
* Experience on 5+ different Salesforce setups.
* Strong understanding of Salesforce best practices and functionality.
* Strong experience in data modelling on the Salesforce platform.
* Strong communication skills to collaborate effectively with technical and non-technical stakeholders.
Preferred Qualifications
* Experience in the financial services industry is a plus.
* Experience as a Salesforce consultant is a plus.
* Certifications in the Salesforce architect certification paths are a plus.
* Experience with Commerce Cloud, Experience Cloud, Marketing Cloud and CPQ is a plus.
* Knowledge of AgentForce and Einstein capabilities is a plus.
* Experience with AWS Connect is a plus.
What you’ll get in return
* Flexible working hours.
* Holiday buying/selling option and carry over up to 5 days.
* Social events on our roof top terrace with views onto St Paul’s Cathedral.
* Fully equipped facilities including showers, hairdryers and fresh towels.
* Free breakfast, fresh fruit and snacks.
* Wellbeing room and enhanced paid family policies.
* Product testing rewards and membership discounts via vitality.
* Support purchasing Apple and LG products via Stormfront technology.
* Participation in equality communities and opportunities to collaborate and learn.
* Four paid charity days.
* Summer hours with 3pm finish on Fridays in June–August.
* Private health insurance (including pre-existing conditions), dental, income protection, life assurance and more.
Equal Employment Opportunity
Paysafe is an equal opportunity employer. We value diversity and are committed to a work environment of mutual respect for everyone regardless of race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
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