Role Responsibility We are looking for Business Support Officers to join the Adolescent Service North/ West. This is a demanding and challenging role, and you will need a calm and organised approach, alongside excellent communication skills. You will be working as part of a team in a fast-paced environment, providing invaluable professional support to Early Help staff in the district. You will liaise with families, professionals and colleagues with responsibilities including arranging and minuting meetings, daily mailbox monitoring and dealing with queries, diary management, tracking timescales, acting as the first point of contact for phone queries and updating / uploading to case management systems. You will be a skilled administrator proficient in Word, Excel, and Outlook and in organising your own time and supporting others to meet deadlines and performance targets. The work is varied, and you will be expected to deal with a wide range of issues and work collaboratively with colleagues, sharing duties as required throughout the team. This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.