ER Specialist (You must have extensive employee relations experience)
Location: Lincoln, UK
Salary: 40K
Our client, a global Managed Services and Specialist Staffing provider, is looking for an ER Partner to join their growing team. The role involves providing customer-focused, responsive, accurate, and pragmatic HR advice and support to managers, employees, and flexible workers in line with company policies, internal procedures, and legal requirements.
About the Business
* Acts as an "ambassador" of the Group, working in line with company culture and values.
* Understands the company brands and their unique offerings.
* Delivers a first-class advisory service on employment and employee relations matters.
* Provides positive customer experiences throughout the employee lifecycle.
Key Responsibilities
Advice and Guidance:
* Advise managers on Employee Relations matters, including disciplinaries, performance management, grievances, absence, TUPE, redundancy, and ACAS, ensuring compliance with legislation and company policies.
* Manage cases effectively for both permanent and temporary staff.
* Develop relationships to promote good employee relations practices.
* Support on client calls and HR queries, referring to colleagues when necessary.
* Maintain and develop policies and guidelines.
* Liaise with Payroll and HR Admin teams as needed.
Case Management:
* Handle Employee Relations cases, ensuring timely responses aligned with legal and company standards.
* Draft and review related documentation.
* Manage ACAS early conciliation cases, including COT3 agreements.
* Coordinate occupational health referrals for sickness cases.
* Manage the query system efficiently.
Technology and HR Systems:
* Ensure accurate data entry and report generation.
* Record all cases on the case management log.
* Maintain policies on HR systems and ensure GDPR compliance.
Relationship Management:
* Build and maintain collaborative relationships with managers, HR Business Partners, and colleagues.
* Coordinate with HR Business Partners to provide timely Employee Relations support.
Change Management:
* Support organizational change initiatives as a change agent.
* Guide managers through change processes, highlighting solutions and challenges.
* Stay updated on employment legislation and HR best practices.
Projects:
* Contribute to departmental objectives and review Employee Relations materials regularly.
Experience and Skills
* Strong HR advisory background with emphasis on Employee Relations and employment law.
* Proven experience managing Employee Relations cases from start to finish.
* Knowledgeable in employment legislation and GDPR.
* Familiar with HR systems and data management.
* Excellent organizational, judgment, and decision-making skills.
* Exceptional communication and influencing skills.
* Experience in corporate or professional services sectors.
* Understanding of TUPE processes and redundancy/restructuring management.
#J-18808-Ljbffr