Bid Manager – Held Health
Permanent full time hybrid role - Working from home and ideally one day a week in person, in Barnstaple, North Devon - to be discussed.
Salary - up to £40000.00 DOE
About us here at Held Health
Held Health is a growing values-driven healthcare organisation, redefining assessment and support for neuro‑diversity, Autism, ADHD, learning difficulties, and mental health across the UK. We deliver evidence‑based clinical pathways supported by rigorous governance, strong data quality, and a genuinely neurodivergent‑affirming culture.
As we grow, we’re building modern, digital‑first operation that make accessing care simpler, faster, and more accessible for children, young people, and families. Our goal is to deliver care so exceptional, that Held Health becomes the natural choice people recommend to friends and family.
Your role as the Bid Manager
To deliver high‑quality, patient‑centred services across the NHS and privately commissioned pathways, partnering with commissioners, clinicians and communities to improve access, outcomes and experiences of care, the role of Bid Manager plays a critical role. They ensure we win the right contracts to enable us to do more of what we do best. They manage and coordinate bids and tenders from opportunity through to submission, working closely with Clinical, Operational, Finance and Leadership teams.
With at least 2-3 years’ bid/tendering experience, the role is ideal for someone looking to enhance their business development career in a growing service. The Bid Manager at Held Health will develop real ownership of bids, with the scope to lead bids independently from start to end. They will have the opportunity to have a genuine impact on patient access to healthcare.
Your Key Responsibilities
Creates and maintains transparent bid and tender plans, timelines and submission trackers that effectively track and manage the end-to-end process.
Collaborates with Clinicians, Operations and Finance to gather the necessary inputs to enable the writing and editing of clear, compliant and persuasive bid responses.
Thoroughly reviews all tender documentation to ensure accuracy and compliance.
Identifies and develops win themes and approaches, value propositions and mobilisation plans to further support and drive future bids.
Manages clarifications, presentations and interviews where required throughout the bid process.
Updates and improves the bid resources libraries, templates and case studies to aid and support future bid and tender processes.
Actively utilises and learns from feedback both from successful or unsuccessful bids to strengthen future submissions and improve the bid success rate.
What Skills & Experience we are looking for:
Essential
* 2-3 years’ previous commercial experience in bids, proposals, commercial or business development roles.
* Experience working with and adept at completing highly detailed written submissions/reports.
* Experience working in roles with strict deadlines and coordinating across teams.
* Experience of working with and engaging with multiple stakeholders.
* An interest in healthcare, public services or regulated environments.
* Competence across the Microsoft Office suite
Desirable
* Experience or awareness of NHS, or local authority tenders.
* Exposure to healthcare, wellbeing or community services.
* Knowledge of Right to Choose or NHS procurement.
* Experience in a high growth organisation
* Experience of improving bid processes or content libraries.
* Desire for broader responsibility, development and progression into independent ownership of complex bids and ultimately into a Senior Bid Manager or Commercial Business Development role.
Your Attributes & Behaviours
* Highly organised with very strong attention to detail.
* Curiosity and drive.
* High energy and passionate about what they do.
* Strong written communication skills and excellent attention to detail.
* Strong communication and interpersonal skills.
* A proactive, ownership‑driven mindset.
* Collaborative and able to build trusted relationships across teams.
* Strong sense of ownership, accountability, and follow‑through.
* Comfortable working in a fast‑paced, evolving environment.
* Ability and interest to leverage technology
What you will get in return:
* Salary up to £40,000.00 (pro rata), DOE
* Company Pension scheme where applicable
* Holidays – 34 including bank holidays Pro Rata
* Induction Programme
* Opportunities for professional learning and development with career advancement
* Supportive and collaborative work environment, including a proactive Multi-disciplinary Team
* Maternity / Paternity / Adoption Leave
* Regular Team events
* Cycle to work scheme
All roles at Held Health are subject to full background and reference checks.