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Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes for both the public and private sectors.
You’ll be an experienced Service Designer with at least 4-5 years of experience, ideally with a public sector or consulting background, and eager to grow within an expanding design practice!
What you’ll do:
* Lead strategic planning for the client’s service with the user at the heart.
* Create service maps, value propositions, or service blueprints.
* Provide advice and recommendations on organisational problems.
* Work towards common goals and represent the voice of the customer.
* Generate concepts to evolve and improve existing services.
* Simplify complex information and processes focused on user interaction with services.
Your ideal background:
* Expertise in end-to-end service design and improving underperforming services.
* Strong User-Centred design experience.
* Experience delivering workshops, proposals, and assets.
* Experience with GDS is highly desired.
* Mentoring or management experience is advantageous.
The Package:
* 25 days annual leave + public holidays.
To learn more about shaping the future of digital services, contact Connor Smyth at Anson McCade on 020 7780 6706.
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