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Summary:
Alert:24 is WTW Crisis Management’s in-house security risk advisory and crisis management practice, supported by a 24/7 crisis support operations centre, assisting clients throughout incident timelines. It supports WTW’s diverse insurance portfolio by providing mitigation strategies to enhance security-risk focused insurance policies.
We are seeking a candidate with proven experience in generating leads, managing sales cycles, and coordinating service delivery in the security risk advisory sector to join our Risk Advisory sales team.
Ideal candidates will demonstrate agility in managing proactive sales support cycles and coordinating security risk consultancy projects for our global clients across sectors such as kidnap, crisis communications, travel risk management, active shooter, and terrorism/political violence.
The Role:
* Support the consultancy sales process using CRM tools, engaging with clients and liaising with sales, consultancy, insurance broking, and marketing teams.
* Maximize profitable sales and delivery of consultancy and training services to our clients.
* Lead the scoping, preparation, and delivery of client proposals for intelligence, consultancy, and training services.
* Coordinate with risk advisory and crisis-risk teams to ensure seamless service delivery.
* Research and develop risk advisory tools, resources, standards, and accreditation to support service delivery.
* Resolve queries from clients, insurers, and internal stakeholders.
* Enhance internal processes for improvement and compliance.
* Maintain records of all risk advisory income.
* Develop and monitor the sales pipeline to grow revenue.
* Collaborate with colleagues to develop new security risk products and services.
* Deliver client calls and face-to-face meetings, coordinating expertise as needed.
* Work with marketing to produce consistent marketing materials and digital resources.
* Monitor market trends and innovations.
* Support the creation of insights, webinars, and thought leadership on relevant risks and industry trends.
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