Account Executive
Contract Type: Full-time, Permanent
Location: Hybrid - Shoreditch, London, UK
Salary: £30,000-£40,000 per annum (DOE)
About Us
The Sole Supplier is the UK’s leading sneaker platform, connecting millions of users with the best sneakers online. From breaking news to exclusive product content, we’re a trusted voice in sneaker culture.
With over 40 retail partners, a growing app audience, and an ever-expanding community, we’re building something special, and we want you to be part of it.
The Role
This is an exciting moment for the business. Following strong momentum across our Commercial and Partnerships teams, we’re building our Client Success function to deepen relationships, deliver more value, and scale with confidence.
We’re looking for an Account Executive to join our growing Client Success team.
Teaming up with our Account Director - and working closely with partnerships, creative, and acquisition teams - you’ll support strategic partners across onboarding, campaign delivery, performance analysis, and ongoing account management.
Taking the reins on client accounts and ad-hoc partnerships, this role is as much about relationship-building as it is about operational excellence. You’ll play a key role in helping partners see the full value of what we offer, while contributing to long-term success across our brand relationships.
Why Join The Sole Supplier
Joining The Sole Supplier means being part of a team that’s shaping how brands connect with sneaker culture.
You’ll be working with leading global brands, helping turn partnerships into long-term success stories, while contributing directly to our position as a trusted authority in the space.
We operate a hybrid working model, with time split between home and our Shoreditch office.
You’ll be responsible for
Supporting the Client Success team, you’ll work across retainer accounts and ad-hoc media projects - contributing to campaign delivery while providing day-to-day client servicing.
You’ll ensure brand partnership campaigns are delivered smoothly, efficiently, and to a high standard, bringing a proactive and organised approach across every stage of execution.
What You'll Do
· Act as a key point of contact for clients across active campaigns
· Manage feedback loops, approvals, WIP updates, and client communications
· Track channel coverage for key accounts, ensuring all deliverables are met and exceed client expectations
· Coordinate with internal teams (creative, social, production, marketing) to keep projects on track
· Handle campaign administration tasks
· Work with data teams to contribute to monthly and end-of-campaign reports
What We're Looking For
We’re looking for someone who’s confident, organised, and comfortable collaborating behind the scenes to bring partnership projects to life end-to-end.
You have:
· 2+ years of experience in a client-facing role, preferably in media, agency, or brand partnerships
· Strong interpersonal and communication skills
· Experience contributing to client presentations and decks
· An organised approach, with the ability to manage multiple projects
· A collaborative mindset and experience working cross-functionally
· A genuine interest in youth culture, digital storytelling, or sneakers
You are:
· Confident and proactive
· Organised and detail-oriented
· Calm under pressure
· A strong communicator
· Motivated to build long-term client relationships
Why This Role Matters
This role plays a key part in strengthening our partner relationships and ensuring every campaign reflects the standard we set as a business. By supporting the delivery and success of brand partnerships, you’ll help drive long-term value for both our clients and The Sole Supplier.
Eligibility: Applicants must have the right to work in the UK. Unfortunately, we’re unable to offer visa sponsorship for this role.
Staff Perks & Benefits at The Sole Supplier
• 36 days annual leave - including UK Bank Holidays
• Flexible working hours and hybrid working model
• Early finish Fridays
• Birthday day off plus a £100 gift voucher
• Remote working policy - up to 4 x weeks per year
• \"Purple Lobster\" employee recognition award - £250 monthly prize
• 3 Duvet Days per year
• Enhanced parental leave - 6 months full-pay maternity, 10 weeks full-pay paternity
• Free therapy and mental health support through Spill
• Monthly wellbeing budget for gym, fitness, or self-care
• Free access to LinkedIn Learning for professional development
• Regular trainer giveaways and access to industry events