At Encore, we’re here to make residential property management feel personal, thoughtful, and seamless. Since we opened our doors in 2004, our mission has been simple: to deliver an outstanding experience for every customer, with genuine care at the heart of everything we do. We don’t just look after buildings, we look after the people who call them home, treating each property as if it were our own.
The Encore culture not only attracts the brightest talent, but also industry recognition as we've been awarded Employer of the Year on many of occasions. Our ambition is to be regarded as the most professional managing agent in the country - with a team of exceptional people who are energised by what they do. Were all about communication, collaboration, teamwork – and having fun while we work. By creating an inviting environment for our people to be inspired, learn and flourish can make all the difference.
Location: Cambridge
Hours: 25 hours per week Monday to Friday 8.15am – 1.15pm
Salary: £16,000 - £17,500 (part time equivalent)
Are you a positive person that takes pride in keeping spaces spotless, organised, and running smoothly? Do you love bringing a sense of calm and order and personality to a busy workplace? If you're proactive, detail-focused and love adding a bit of behind-the-scenes magic, then we want you on our friendly team!
Reporting into our Directors' Assistant and National Branch Office Manager, we’re on the lookout for Office Support/Housekeeper to keep our two Cambridge offices gleaming, well-stocked, and ready for action every day.
What You'll Be Doing:
You’ll be the go-to person for ensuring our offices are always clean, tidy, and stocked with the essentials. From meeting rooms to kitchens, you'll help create a welcoming, professional environment that keeps our teams running smoothly. Key responsibilities include:
Setting up and tidying boardrooms, meeting spaces and training rooms
* Keeping kitchens clean, dishwashers running, and coffee stations filled
* Ensuring toilets are clean and well-stocked (especially visitor areas)
* Regular laundry of towels and tea towels
* Monitoring fridge contents and keeping things fresh
* Managing stock of milk, tea, coffee, sugar & other kitchen items
* Replenishing printer paper and monitoring recycling areas
* Stocktaking and restocking office stationery and cleaning supplies
* Transporting internal post between the two Cambridge offices
What You’ll Bring:
We’re looking for someone who’s:
Proactive – You spot things before they become a problem
Reliable – You are a great team worker and like to keep things ticking
Detail-Oriented – You notice when a surface isn’t quite right or a cupboard is running low
Organised & Efficient – You love a list and enjoy ticking tasks off!
What You’ll Get:
A role where you’re truly valued and appreciated
A positive, people-first workplace culture
Competitive pay and reliable hours
The chance to make a visible impact every day
Career progression - There is also the opportunity to get more involved in the tasks of the Directors' Assistant and National Branch Office Manager as you progress in your time with us.
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