Key Responsibilities
* Work within the transport team based at Felixstowe office.
* Deal with customers and suppliers.
* Ensure accurate information is updated to operating systems.
* Work with colleagues to provide a high service level to customers.
* Build and maintain good relationships with third‑party customers, group staff and sub‑contractors.
* Report to Line Manager and Head of Centre of Excellence weekly on on‑time statistics, margin statistics, running vehicles, ensure prompt return of empty containers, and manage vehicle booking system.
* Operate all duties in accordance with Authorised Economic Operator (AEO) procedures and work instructions.
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