Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 14 stores across the UK, an established Interior Design and Trade business, a mail-order service and a thriving website. We are currently looking to recruit a part-time Retail Outlet Operative (16 hours per week) to support our Retail Team, based at our Outlet store in Bicester. This is a 6 month fixed term contract. These positions will be working set days of Wednesday and Friday from 8:00 - 16:00. ABOUT US The Bicester outlet store offers a curated selection of seasonal favourites and timeless pieces at an irresistible value. From hand-crafted furniture and rugs to patterned cushions and elegant accessories, the Outlet will feature an ever-changing range and limited availability, making each visit a chance to take home a unique treasure. Reporting directly to the Store Manager as a Retail Outlet Operative, you’ll support the smooth day-to-day operations of the outlet store. You’ll play a key part in maintaining a professional, tidy and safe environment for both customers and the team KEY RESPONSIBILITIES Receive deliveries, unload stock, and complete all relevant delivery paperwork. Move stock to the stockroom, ensuring discrepancies are recorded and followed up. Keep the stockroom clean, tidy, and organised at all times. Support inventory control, including cycle counts and stock checks. Identify and manage faulty or unlabelled stock to maintain customer service standards. Package and book out stock correctly for customer orders and courier dispatches. Pick and prepare stock for the sales team as needed. Assist with promotional setups, sales events, and seasonal store preparations. Support testing and feedback on new stock management processes ABOUT YOU Previous experience in a retail or stockroom environment (homeware or furniture experience preferred). Strong customer service skills with a positive, can-do attitude. Reliable and proactive team player. Good organisational skills and attention to detail. Able to work flexibly, including weekends and peak trading periods. Physically fit and comfortable with manual handling tasks. Confident communicator and problem-solver. Passionate about interiors and the OKA brand. OUR VALUES Put the Customer First - provides exceptional internal and external customer service at all touchpoints. Be In It Together - approachable, personable, committed to shared success. Think Big - creative, innovative, solutions orientated. Own It - curious, persistent, drives results. Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity. OUR BENEFITS PACKAGE 33 days holiday (including bank holiday entitlement), pro rata, plus. Length of Service increases Day off for your birthday Health Cash Plan Generous staff discount Enhanced Maternity Pay Employee Assistance Programme Eligibility for a discretionary company bonus Scheme Plus a suite of additional employee benefits including: Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more. If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.