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This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our people are at the heart of our brand, constantly moving and driving us forward. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency.
The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further.
We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of customer & Head of retail.
You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy.
As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3rd party relationships.
Own and deliver the ecommerce P&L and growth strategy for White Stuff.Deliver a best in class and data driven end to end customer journey.
Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email.
Manage and develop the website and cross channel teams in alignment with overall business strategy.
Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation.
A proven track record within e-commerce with minimum of 3 years leadership experience.
Strong commercial acumen and P&L ownership
A data driven, fail fast / test and learn mentality – always looking to improve and take opportunities
A deep understanding of the E-commerce landscape, new technologies and consumer trends
As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include:
~ Annual bonus opportunity
~ Up to 28 days holiday per annum plus bank holidays
~2 extra (paid!) days off per year to volunteer in the local community
~50% discount
~ Subsidised BUPA Dental Insurance
~ Healthcare cash plan and Life Assurance
~ Interest free season ticket loan
~ Pension Contribution
All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
Employment type Full-time
Industries Retail Apparel and Fashion
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