Housekeeping Supervisor ***luxury hotel***
Incredible benefits
We are looking for a motivated and detail-oriented Housekeeping Supervisor to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction. This is a fantastic opportunity to take the next step in your hospitality career within a professional, high-quality environment where your leadership and organisational skills will be truly valued.
Location: 100 Princes Street, Edinburgh
Employment type: Full-time
Working pattern: 40 hours per week / 5 days on and 2 days off
Salary: £26,500 + service charge
The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.
Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.
100 Princes Street is our first hotel in Scotland and is home to 25 iconic guest rooms and five suites. The hotel’s two signature suites – The Archibald and The Isobel – boast direct views of Edinburgh castle. The interiors of 100 Princes Street are inspired by Scottish explorers and their travels. Scottish artisan weaver, Araminta Campbell, was commissioned to create five bespoke tartans for the hotel, that adorn the walls of every bedroom and suite. A number of bedrooms enjoy stunning views across Princes Street Gardens towards Edinburgh Castle. All guest rooms are equipped with every mod-con, including charging points for a variety of devices. The Wallace is our all-day lounge, dining room, well-stocked bar, library and tasting room, guests can dine on delicious hearty fare, made using the freshest local produce while sipping on a single malt or artisan gin, or relax and enjoy traditional afternoon tea while gazing at Edinburgh Castle.
Key Responsibilities of a Housekeeping Supervisor:
* Checking and inspecting up to 60 rooms per shift.
* Assisting in the training of team members.
* Inputting and monitoring room status in the computer system
throughout the shift.
* Preparing and allocating Room Attendants sections and porter duties.
* Assisting in the control and issuing of keys.
* Helping in the preparation of rotas to ensure there is adequate
cover at all times.
* Directly supervising team members.
What are we looking for?
* Previous experience in
housekeeping and team supervision.
* Strong leadership and people
management skills.
* Excellent attention to detail.
* Ability to train, motivate, and
support team members.
* Strong organisational and time
management skills.
* Knowledge of cleaning procedures
and health & safety standards.
* Good communication and
interpersonal skills.
* Ability to handle guest requests
professionally.
* Flexibility with shifts and
working hours.
What’s in it for you?
* Holiday allowance starting at 20
days and increasing with length of service up to 27 days + 8 bank holidays
* Excellent service charge added to
your salary every month.
* Professional, award winning
learning and development opportunities from day one.
* Fantastic recommend a friend and
family bonus scheme worth up to £600.
* Enhanced paid maternity leave
& paternity leave.
* 50% off on food and 25% off on
beverages in any Red Carnation Hotels F&B outlets.
* Discounted accommodation rates at
Red Carnation Hotels worldwide.
* Two paid volunteering days each
year, because we care about our community.
* Access to immediate Employee
Assistance Programme, because we care about our employees.
* Vibrant hotel recognition events
every month and hotel-based incentives (Employee of the Month / Manager of the
Quarter).
* Social and team building events
per hotel.
* Global Employee Appreciation
Party, where we get to celebrate our incredible teams.
* Free meals on duty.
* Complimentary uniform and
dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We electronically scan and store a copy of your passport/visa and/or ID
card to gain a clear indication of the authenticity of the document and
establish the ‘Right to Work’ in the UK.