Location: Rochdale Exchange
Hours: Full Time, minimum of 40 hours per week
Salary: Up to £34,195 per year
Job Type: Permanent
A typical day as a Store Manager
* Lead by example to create a friendly, professional, and memorable experience for every customer.
* Handle customer queries, complaints, and feedback, coaching your team on best practices.
* Prepare and serve coffee, drinks, and food, ensuring all items meet brand standards.
* Manage tills, cash handling, end-of-day reconciliation, monitor sales, and control costs to support profitability.
* Keep the store clean, organised, and compliant with food safety, hygiene, and health & safety regulations.
* Identify and report maintenance issues promptly for timely resolution.
* Monitor stock levels, place orders, and run stock takes to ensure smooth operations while minimising waste.
* Provide clear direction to your team, delegate responsibilities, and maintain communication with senior management.
* Collaborate with colleagues across the company to share best practices and support broader initiatives.
* Proactively resolve operational challenges and maintain high service standards.
* Motivate, coach, and train your team to build a high-performing, engaged workforce.
* Take full ownership of store operations, including opening, closing, and lone working.
* Attend company-wide meetings and Zoom sessions, ensuring store alignment with company goals.
* Promote a positive workplace culture, setting expectations for professionalism, accountability, and teamwork.
Salary potential based on a 48 hour working week, with a guaranteed 40 hour contract.
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