Job Title: Print & Communications Account Executive
Salary: £22k to £27k pa (depending on experience)
Location: Central Scotland
Reference: J4212
Contact:
Telephone: 0141 647 6688
Categories:, ,
A well-established Print & Communications Group is onthe search for a customer-orientated individual to take on the role of AccountExecutive. Managing day-to-day client affairs, you will guarantee the highestlevel of customer satisfaction.
Daily Responsibilities for Client Portfolio
• Work in conjunction with your account team to develop athorough understanding of customers’ needs to ensure their requirements are metand they receive the customer service as detailed in their specific ServiceLevel Agreement
• Respond to customers and suppliers queries in a timely and effective manner
• Receive quote requests from the customer and provide accurate and detailedresponses within the target response time
• Confirm, monitor and progress chase orders to ensure all work is deliveredwithin schedule, budget and quality standards
• Manage the production board for your account team, ensuring it is always upto date and contains the correct information
• Manage the website imagery for your account team
• Manage call-offs to ensure delivery as requested
• Ensure that customers stock stored and produced is pro-actively monitored andthat stock levels are maintained to a sufficient quantity to meet the agreedcustomers’ requirements
• Make arrangements for customers to receive specified reports as and when required
We are looking for a vibrant individual with a natural ability to communicatewith all types of people. It is important that we find someone who can workwell in a team and take instructions from other team members, but also work totheir own initiative and take on tasks independently. Strong organisationskills, an ability to work under pressure and prioritise tasks, as well asbeing an efficient multitasker, will be key qualities pertaining to succeedingin this role.
Securing the opportunity to work for this outstanding printand communications company brings tremendous career prospects.
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