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The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The Aubuchon Difference" every day as a true market differentiator. We are a high-performing, family company looking to expand our team with people who have Passion for the work we do and the Humility to learn and grow with us!
Job Requirements
Are you ready to take the next step in your retail career? The Leader in Training (LIT) program at Aubuchon is designed to develop future Store Leaders through hands-on experience in store operations, leadership, and customer service. This dynamic role supports multiple locations while you learn to drive sales, execute operational processes, and lead high-performing teams. Working closely with store leaders and regional support teams, you’ll gain the skills and knowledge needed to transition into a Store Leader position successfully.
Operational Leadership
* Support Store Leaders in driving sales, customer service excellence, and profitability.
* Assist in overseeing price changes, cycle counts, and loss prevention initiatives.
* Accurately process transactions, manage store funds, and handle operational tasks using the POS system.
* Effectively utilize Theatro communication technology to stay connected with the team.
* Collaborate with the Regional Support Team on staffing, onboarding, training, and performance management.
* Assist in analyzing sales reports and operational data to identify trends and opportunities for improvement.
Customer Experience & Sales Leadership
* Deliver exceptional customer service and demonstrate strong product knowledge on the sales floor.
* Promote loyalty programs, in-store events, and marketing initiatives to drive customer engagement.
* Assist in managing online and special orders, ensuring timely execution and customer satisfaction.
* Develop an understanding of B2B sales opportunities and support pro-business initiatives.
* Gain knowledge of Benjamin Moore Paint and color matching to enhance customer service.
Talent Development & Leadership
* Act as a role model by upholding Aubuchon’s Core Values and fostering a positive store culture.
* Train and develop team members to ensure their success and create a pipeline for future leaders.
* Participate in leadership training programs and complete required learning paths (Experience Pro, Operations Pro, etc.).
* Support the hiring, scheduling, and performance management of store associates.
* Provide feedback and coaching to team members, promoting continuous learning and engagement.
* Adhere to and promote all company policies and procedures, OSHA and other safety regulations, and all state-mandated regulations.
* Always comply with and champion Aubuchon’s Core Values.
* Complete other duties as assigned.
Additional Key Holder Responsibilities
* Open and close the store, ensuring all procedures are followed for security and safety.
* Perform Manager on Duty (MOD) functions, including overseeing daily store operations and making decisions in the absence of the Store Leader.
* Oversee and manage daily key tasks, ensuring timely follow-ups and updates within Asana.
Work Experience
* Travel 75% of the time, mostly in the areas of Kingstown, MA and south to Cape Cod
* Relocation required.
* Must be 18 years of age or older.
* High school diploma or equivalent required.
* 1+ years of retail, merchandising, or operational experience preferred.
* 1+ years of leadership experience in a retail environment preferred.
* Ability to work a flexible schedule, including a minimum of 40 hours per week.
* Strong leadership, organizational, and customer service skills with a professional and positive demeanor.
* Proficiency in analyzing sales and operational reports to drive business decisions.
* Experience in shrink management and safety performance improvement preferred.
* Forklift certification is a plus (training provided).
* Must be able to pass a background and motor vehicle record check.
* Able to function capably in a retail store environment using standard equipment (telephones, cash registers, computers, smartphones, tablets, etc.).
* Must be able to lift up to 50 pounds. Frequent lifting and/or carrying of objects weighing up to 25 pounds.
* Must be able to complete store-related physical activities (walking, standing, talking, hearing, twisting, pushing, reaching, seeing, stooping/crouching, smelling, depth perception, identifying colors) as needed.
* Must be comfortable working in an animal-friendly environment (accommodations available upon request).
Benefits
* 401(k) with Match Program – Available Day 1
* PTO Awards starting at 80 hours and increases with seniority
* 4 Paid Holidays
* Medical, Vision, Dental Insurance
* Company Funded – HSA/HRA Program
* Short Term Disability
* Company Paid Life Insurance
* Wellness Program – Earn $300 annually
* Team Member Assistance Program and Fund
* Discounted Pet Health Insurance
* Gym Reimbursement
* Tuition Reimbursement Program
* Training and Growth Opportunities
* Team Member Discounts at all locations
* Company Discount Program for Tickets, Electronics, Vacations, and more!
The Aubuchon Company is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. We do not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of The Aubuchon Company and we will not be obligated to pay a placement fee.
Seniority level
* Seniority level
Internship
Employment type
* Employment type
Part-time
Job function
* Job function
Sales and Business Development
* Industries
Retail
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