Our client a leading employer who due to increase work demand require additional administrative support in various functions of their business Main duties & responsibilities: Building and maintaining excellent customer relations, promptly responding to customers by phone and email. Enter incoming sales orders into the companies MRP system ensuring accuracy of all information is maintained. Liaise between internal manufacturing planning team and customer to agree delivery date and confirm order acknowledgment. Provide customers with regular updates on order status. Liaise with dispatch & warehouse team to sequence dispatch of finished goods ensuring on time in full delivery to all customers. Arrange courier collections of finished goods. Maintain an organised, accessible filing system. Any other duties, within reason & capability, as agreed with management Essential Criteria: Previous experience working in a busy office environment Previous experience of dealing with customers over the phone Confident communicator with a high level of both verbal & written English. Good standard of IT literacy across Microsoft Office Packages. Good time management, interpersonal skills and an ability to work deadlines as part of a team to achieve company objectives. In return you will receive: Competitive salary Career progression The chance to join a highly reputable firm Other employee benefits If you are interested in this position click on the apply link below or call for more information Skills: Accurate Data Entry Answering incoming calls Data Entry Processing Of Orders Customer Service