Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes. At a glance: Location: Cirencester Office Workplace Type: Hybrid Employment Type: Permanent Seniority: Entry Level The Change Initiation team are responsible for the effective initiation of change across St. James's Place. The primary purpose of this role is to support the change initiation process by ensuring that all administrative activities are efficiently completed and governed. This is to maintain a comprehensive audit trail and guarantee transparency throughout the process. You’ll collaborate with team colleagues and other stakeholders to understand and support the end-to-end value stream process. Key aspects of the role include upholding standards of quality and consistency, providing robust administrative support that ensures backlogs do not occur, and contributing to a culture of continuous improvement within the Change Initiation team. What you'll be doing: Manage Administrative Processes - Ensure all administrative tasks within the change initiation process are completed accurately and in a timely manner, maintaining compliance with governance standards. Use project management tools to administer the workflow of change within value streams. Maintain Audit Trails and Transparency - Ensure that all documentation is maintained to provide a clear and complete record for all change initiatives. Collaborate Across Teams - Work with colleagues within Architecture, Design & Experience and in the value streams to support the end-to-end process and uphold quality standards. Stakeholder Engagement - Build and maintain effective relationships with internal stakeholders and the value streams, ensuring clear communication and alignment with the change process. Support Continuous Improvement - Contribute and support the culture of continuous improvement within the Change Initiation team, promoting efficiency and consistency. Essential Criteria Relevant administrative support experience gained from within professional environments. Able to deliver accurate work and juggle priorities in a fast-moving environment. A confident communicator with the ability to engage effectively with a range of internal and external stakeholders. Able to demonstrate an aptitude for analytical thinking. Highly organised with the ability to multi-task effectively and prioritise own workload. A lateral thinker; ability to identify problems and find solutions. Experience of Microsoft Word, Excel, PowerPoint and Teams essential. Experience of SharePoint, Power BI and Atlassian Jira desirable. What's in it for you? We reward you for the work you do, whether that’s through our discretionary annual bonus scheme that reflects both personal and company performance, competitive annual leave allowance (28 days plus bank holidays, with the option to purchase an additional 5 days), or online rewards platform with a variety of discounts. We also have benefits to support whatever stage of life you are in, including: Competitive parental leave (26 weeks full pay) Private medical insurance (optional taxable benefit) 10% non-contributory pension (increasing with length of service) Reasonable Adjustments We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at careers@sjp.co.uk Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box. What's next? If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch. As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.