Job Description
JOB TITLE: Sheltered Housing OfficerLOCATION: Wandsworth, front line work around the Borough, office SW16 1RP (1 day a month remote)PAY RATE: £19.41 PAYE / £25.66 Umbrella per hourSTART DATE: ASAPDURATION/Hours: 3-month initial contract/ 36 hours a weekIR35 STATUS: Inside
�? About the Role
Are you passionate about supporting older people to live independently and with dignity? We are looking for a dedicated Sheltered Housing Officer to join our Supported Housing Service under the Richmond and Wandsworth Shared Staffing Arrangement.
As a Sheltered Housing Officer, you will manage the day-to-day operations of a designated sheltered housing scheme, ensuring tenant wellbeing, safety, and community engagement. You'll play a vital role in promoting independence, preventing isolation, and supporting tenants to maintain their tenancies.
?? Key Responsibilities
* Daily management of a sheltered housing scheme, including health & safety checks and maintenance coordination.
* Conduct regular wellbeing checks and develop Independence Plans for tenants.
* Liaise with health and social care professionals to support tenant needs.
* Manage scheme budgets, social funds, and concessionary TV licences.
* Support new tenant inductions, tenancy checks, and void property processes.
* Promote tenant engagement through meetings, social activities, and resident associations.
* Maintain accurate records using NPS and Microsoft SharePoint.
* Act as a safeguarding advocate and respond to emergency situations.
?? About You
We're looking for someone who is:
* Experienced in working with older people in community or residential settings.
* Knowledgeable about sheltered housing and support services for older adults.
* Skilled in communication, negotiation, and report writing.
* Confident using IT systems including Microsoft Word and Excel.
* Committed to equality, diversity, and safeguarding principles.
* Able to travel across sites and provide cover when needed.
? Essential Requirements
* Previous experience working in Sheltered Housing
* Previous experience with completing support plans.
* Understanding of alarm systems and emergency response protocols.
* Ability to manage sensitive situations with discretion and empathy.
* Experience in organising social activities and promoting wellbeing.
* Willingness to undertake professional training and development.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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