Salary: £44,000 - 84,000 per year Requirements: Must have experience as a 3rd Line Support Engineer Proficiency in cloud support services Familiarity with SLAs and KPIs SC Clearance or willingness to undertake clearance process Responsibilities: Ensure alignment of cloud support services with agreed SLAs and KPIs Collaborate with an experienced team to resolve issues Provide high-quality support for large enterprise customers Maintain communication with stakeholders regarding support performance Technologies: Cloud Support DevOps More: We are excited to welcome an experienced 3rd Line Support Engineer to our Cloud Team, based in Hatfield, Nottingham, or Milton Keynes. The successful candidate will work within a dedicated team to support our enterprise clients while ensuring we meet our Service Level Agreements and Key Performance Indicators. We foster a professional environment and are committed to your development and success. last updated 19 week of 2026