Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and development, with opportunities to fast-track your career
* Free game vouchers every month
* 30% discount off food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, cognitive behavioural therapy, and Mental Health First Aiders
* Financial long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of the customer’s journey!
No two shifts are the same. You might welcome customers at reception, host parties on the lanes, or serve food and drinks from our bar and diner. Your professional and engaging customer service, high energy, and enthusiasm will ensure customers have an enjoyable, value-for-money experience every visit.
Team Members are trained across all key areas, so you'll be able to support at every stage of the customer journey. You may also work in the kitchen.
Opening Hours and Shift Patterns:
Our centres are typically open from 9am to midnight, seven days a week. This role is based on weekend shifts (Friday to Sunday).
Our busiest times are evenings, weekends, and school holidays, when we need availability from Team Members.
Typical shift patterns include:
* Weekend AM shifts: 09:00 - 18:00
* Weekend PM shifts: 16:00 - 01:00
Shift times may vary by centre, and will be confirmed at interview. Team Members under 18 may work until midnight but no later.
We provide thorough induction and ongoing training to support your success and career development, including access to apprenticeships and management training if you wish to progress.
To succeed as a Team Member, you should have:
* Excellent customer service skills and the ability to communicate effectively
* High energy and adaptability to a fast-paced environment
* A friendly, supportive team player attitude
* Flexibility in working hours and shift patterns
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition.
Since our listing on the stock market in 2016, we’ve grown to over 75 centres in the UK and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are proud market leaders in experiential family entertainment and continue to expand, opening about three new sites each year.
We value diversity and inclusion, committed to providing an equitable workplace where all contributions are recognized. We believe that diversity makes us more relevant, competitive, and resilient.
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