Our client is an award winning service provider based in Inverness. After relocating to new premising an exciting opportunity has become available for an Office Administrator/Receptionist to join the team.
The ideal candidate will be self motivated with a warm friendly manner, welcoming guests and clients into the new show room. As you will be the first point of contact for customers while supporting the wider team with daily admin and sales support tasks. If you thrive in a busy environment, enjoy helping people, and take pride in staying organised, this could be the perfect role for you.
Key Responsibilities:
* Answering incoming calls and handling customer enquiries professionally and efficiently.
* Logging service calls and assigning jobs to engineers.
* Managing incoming and outgoing post and emails.
* Filing, data entry, and general administrative support.
* Maintaining accurate records and updating customer information.
* Assist the sales team with pre and post-sale customer interaction.
* Assist with the pre and post sales process, including preparing quotes, liaising with finance providers, and following up with customers.
What We’re Looking For:
* Previous experience in an office administrative or customer call handling role or professional competent enthusiastic person with no experience keen to learn.
* Excellent telephone manner and communication skills.
* Strong organisational skills and attention to detail.
* Practical thinking and sound judgement.
* Ability to multitask and stay calm under pressure.
* Confident using Microsoft Office (Word, Excel, Outlook).
* A team player with a positive, can-do attitude.
Whats on Offer:
* Supportive and friendly working environment within a true local business.
* Training and development opportunities.
* Regular working hours based in Inverness (Monday to Friday).
* Office hours negotiable to the right candidate be that full time or part time.
* Pension scheme.
* Private healthcare insurance.
* Local gym membership.
If you are interested in the position then please contact Lyndsey at Global Highland