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Job Title: Order Fulfilment Specialist
Location: Lutterworth
Department: SSC UK Customer Operations
Join our team and help deliver excellence to our customers.
We're looking for a detail-oriented, customer-focused professional to join our Order Fulfilment team. In this role, you'll be at the heart of our operations-managing orders from creation to delivery, ensuring our customers receive the right products, on time, every time.
What you'll be doing
* Processing and invoicing sales orders in SAP S/4 to a high standard.
* Managing the full order flow, from entry to shipment, including returns, credits, and warranty replacements.
* Communicating proactively with customers, internal teams, and suppliers to ensure timely deliveries.
* Handling enquiries, maintaining CRM records, and managing inbox communications.
* Placing purchase orders with factories and third-party suppliers.
* Identifying issues, solving problems at the root cause, and driving process improvements.
* Supporting automation and efficiency initiatives in the order process.
What we're looking for
* Proven experience in end-to-end order processing.
* Strong attention to detail and accuracy in fast-paced environments.
* Essential: SAP S/4 experience.
* Preferred: Salesforce experience.
* Intermediate Microsoft Office skills.
* A proactive communicator who enjoys working collaboratively.
* Problem-solving mindset with a focus on continuous improvement.
Why join us?
* Be part of a collaborative, customer-first team.
* Hybrid working opportunities to support work-life balance.
* The chance to work with a global, innovation-led business.
If you're ready to bring your expertise and energy to a role where no two days are the same, we'd love to hear from you.
Apply now and help us deliver excellence in every order.
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Industries
Marketing Services
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