CRM Executive Up to £34,000 12 Month Fixed Term Contract Bradford - 5 days per week An established cultural organisation behind one of the UK’s largest festivals is seeking a Marketing Manager to lead audience communications and ticketing strategy. The festival hosts hundreds of events across literature, music, comedy, faith, and family programmes, with a strong focus on social engagement and public dialogue. You’ll play a key role in shaping audience journeys, overseeing digital communications, and ensuring the smooth running of ticketing operations during a busy and rewarding festival period. Key Responsibilities: Manage audience data and ensure GDPR compliance Oversee ticketing system and communications workflows Update and maintain website copy and layouts Create digital templates for email, SMS, and ticket platforms Design engaging user journeys across digital channels Analyse audience data to improve targeting and engagement Collaborate with design and advertising teams on campaign delivery Essential Skills & Experience: Strong understanding of user journeys from booking to communication Proven experience writing engaging marketing copy, particularly emails Skilled in data analysis and audience segmentation Experience using ticketing and CRM platforms (e.g. TicketSolve, Mailchimp) Excellent organisational skills and attention to detail Ability to thrive in a fast-paced, collaborative festival environment Send an email to riversteytler@harnham.com to register your interest.