Job Description
We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we'd love to hear from you.
We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.
The Role
This position offers the opportunity to play a pivotal role in driving Cunard's success in the South region, ensuring the brand's growth and strengthening. You'll be responsible for providing comprehensive account management support to a defined portfolio of travel agent partners, focusing on developing revenue streams and maximizing business opportunities within those agencies .
This role involves proactively seeking, evaluating, and building new partnership opportunities to broaden the distribution model for Cunard. The Regional Sales Manager will define and implement business plans to ensure growth targets and key performance indicators (KPIs) for Cunard are met.
Additionally, they will maintain senior relationships within their portfolio of travel agent partners and work closely with the Business Manager, Development & Engagement, to align strategies and goals.
You will:
* Develop and manage relationships with travel agent partners to drive revenue growth
* Identify and pursue new partnership opportunities to expand Cunard's distribution model
* Create and execute business plans to achieve growth targets and KPIs
* Maintain senior-level relationships with travel agent partners
* Attend travel shows, conferences, and other industry events regularly, including some weekend work
* Approximately 3 days out on the road visiting agent partners
Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK08 and is offered on a full time, permanent basis, with weekend work required occasionally. Approximately 3 days out on the road visiting agent partners.
About You
Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you'll also need:
* Strong commercial acumen with experience in a sales environment and account management responsibilities
* Demonstrated success in delivering return on investment and achieving targets
* Exceptional communication skills at all levels with the ability to adapt communication style as needed
* Proactive and comfortable with relationship building, public speaking, and presentation skills
* Excellent organisational and prioritisation abilities
Previous agency or business to business account management experience and/or a background in the travel or luxury sector would be an advantage.
Being part of our team has its advantages…
We're a holiday company so we know there's more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.
* Company car
* Annual bonus
* Recognition scheme with prizes and awards
* Employee Discounted Cruising plus Friends and Family offers
* Regular office events including live entertainment, lifestyle events and charity partner fundraisers
* Extensive learning and development opportunities
* Employee-led networks
* Employee Assistance and Wellbeing programmes
* Company paid Health Cash Plan and health assessment
* In-house Occupational Health help and access to digital GP
* Life Assurance
* Parental and adoption leave
* Employee Shares Plan
* Electric Car and Cycle to Work schemes
* Onsite restaurant offering range of healthy cooked and grab and go meals
* Discounted retail and leisure via discounts portal
* Minimum 25 days leave, bank holiday allowance and holiday trading scheme
* Contributory Defined Contribution Pension scheme
* A friendly welcome with help settling in
Please note:
Being able to create unforgettable holiday happiness is a brilliant opportunity so we often receive high volumes of applications for our roles. In these cases, we may close our job adverts early and aren't able to consider applications once this happens.
#Job Functions: Marketing; Strategy / Planning; Sales;
About Us
Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.
About The Team
The Cunard Sales and Marketing team are instrumental in the success of Cunard and our aim to be the benchmark of luxury travel. Our marketing teams maximize opportunity and create focused, meaningful communications that help to grow existing audiences as well as appealing to new ones. We have experts across advertising, CRM, brand, PR, digital, loyalty and the creative studio who work together collaboratively to create unforgettable holiday happiness. Our sales teams develop and grow partnerships ensuring they have the finest knowledge of our products. Our teams also manage sales communications, systems, and events to provide the best tools and support, ensuring that our travel trade partners are at the centre of all that we do. In addition to supporting travel agents, the sales team provide support to a team of ship based sales managers and work with third parties to find new routes to market for our brand.
Join us on our journey - apply now.