As a Housing Officer, you’ll be the go-to person for tenants, partners and outside agencies, helping manage homes and building good relationships. You’ll make sure neighbourhoods are safe and well cared for while ensuring all important goals are met.
Your new role
1. Manage property and tenancy issues, including tenancy sustainment and addressing breaches such as anti-social behaviour and unauthorised occupation.
2. Conduct visits like tenancy audits, new tenancy checks, and evictions to ensurepliance and support tenants.
3. Work closely with tenants, residents, and external partners to build positive relationships and promote independent living.
4. Use neighbourhood data to identify risks and direct resources effectively to maintain safe, well-managed estates.
5. Ensurepliance with legal, regulatory, and safeguarding responsibilities related to your property portfolio.
6. Promote tenant engagement and satisfaction through clearmunication and effective case management.
What you'll need to succeed
7. Experience in a similar housing/tenancy role.
8. Good knowledge of housing legislation.
9. Experience working with authorities such as local council/police enforcement.
10. Full driving licence and valid business insurance.
What you'll get in return
11. Option to be paid PAYE or Umbrella
12. Hybrid work available