Overview
Harrods Knightsbridge, England, United Kingdom
Join to apply for the Jewellery Brand Specialist role at Harrods. This role is on-site in the Harrods Jewellery department.
About the Role
As a Brand Specialist in Jewellery, you’ll act as the face of our brands within Harrods, combining expert product knowledge with exceptional service to maximise sales and elevate the client experience. You’ll be responsible for ensuring high standards of visual presentation, maintaining stock accuracy, and building strong client and brand relationships to consistently deliver results.
* Driving sales by monitoring performance and creating monthly sales plans with key actions to improve trade
* Maintaining impeccable visual merchandising standards across collections and displays
* Carrying out stock checks, replenishment, and quality control to ensure all items are in sellable condition
* Acting as the main point of contact with external brand representatives and educating colleagues about your brand
* Promoting clientelling by encouraging data capture, tracking appointments, and monitoring conversion rates
This role is fully on site, working 5 out of the 7 days a week.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
You will be a commercially minded and detail-driven individual with a passion for luxury jewellery. With strong product knowledge and excellent communication skills, you’ll be confident representing your brand, driving sales, and delivering outstanding service to every client. You’ll bring pride, accountability, and a proactive approach to everything you do.
* Previous experience in luxury retail, ideally with jewellery or premium accessories
* Strong commercial awareness and the ability to analyse performance and identify opportunities
* Excellent client relationship skills with a focus on delivering world-class service
About Us
Harrods is one of the world’s leading luxury department stores. We’re become a destination for top designers and the most sought-after brands from around the globe. Our mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. We offer a friendly environment to inspire your best work, with opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
We believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we encourage you to apply. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences. What makes you unique makes us exceptional.
For more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
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