Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI‑driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.
The Role
We mix clever data, clear credit insights and the judgement of our Underwriting team to make responsible lending decisions that genuinely improve customer outcomes. Whether you’re a graduate stepping into your first role or someone with underwriting or financial services experience and a willingness to help our customers, this is a brilliant opportunity to learn fast, make an impact, and work with a friendly, supportive team.
Responsibilities
* Making fair and accurate lending decisions
* Hitting daily KPIs
* Reviewing applications and recording high‑quality notes
* Focusing on positive customer outcomes in every decision
* Spotting process improvements and sharing ideas with the team
* Working alongside QA, Training & Compliance to keep standards high
* Helping test new tools, policies and automation features
Qualifications
* Strong communicator and team player
* Organised, detail‑driven and able to stay calm in a busy environment
* Confident using IT systems and quick to learn new systems
* Curious mindset with a passion for improvement
* Experience in financial services
* Positive attitude
Desirable
* Financial services experience
* Supporting vulnerable customers
* Underwriting experience
* Salesforce knowledge
Benefits To Joining Propel
* Competitive salary
* Westfield Health benefits
* Pension
* 25 days holidays, increasing by 1 day per year (up to 30)
* Growth and opportunity – we pride ourselves on promoting from within
* Incredible company culture
* A culture that values innovation, collaboration and continuous improvement.
Equality, Diversity & Inclusion
Our organisation is made up of brilliant people. Each of us is unique, whether in terms of our background, personal characteristics, experience, skills or motivations. And we value our people for the differences they bring to the table. These differences – this diversity is powerful. Fostering an inclusive culture helps each of us to benefit from a wider range of these different perspectives, experiences and skills. We believe that this creates a happier, more productive working environment for us all.
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