Job Title: Office & Operations Administrator
Location: Stowmarket
Salary: £24,000 to £26,000
Hours: 40 hours per week - 8am to 5pm Monday to Friday
Your New Client
Are you a highly organised administrator with a passion for delivering outstanding support and service? My client is looking for a Office & Operations Administrator to join our busy team in Stowmarket. In this pivotal role, you’ll support the Depot Managers and help ensure the smooth day-to-day running of operations across the site.
This is a fast-paced and varied position where no two days are the same, ideal for someone proactive, detail-focused, and ready to be a key part of a friendly, hard-working team.
Key Responsibilities
Provide dedicated personal assistant support to the Branch and Sales Manager
Manage the branch switchboard and handle incoming calls in a professional manner
Act as the first point of contact for customer enquiries, both in-person and over the phone
Deliver administrative support to various departments, ensuring smooth internal operations
Prepare and process sales quotations, invoices, and delivery documentation
Carry out daily cashiering duties and liaise with Head Office for financial reporting
Maintain and update accurate sales records and CRM databases
Assist with the coordination of trade shows, marketing events, and customer open days
Conduct monthly stock checks on domestic items and report discrepancies
Promote effective communication across all areas of the branch
Consistently provide a professional, customer-focused serviceIdeal Candidate Profile:
Confident communicator with a polite and professional telephone manner
Comfortable engaging with customers, suppliers, and colleagues at all levels
Discreet and trustworthy when handling confidential information
Highly organised and capable of juggling multiple tasks in a fast-paced environment
Strong attention to detail, with excellent written and numerical accuracy
Proficient in Microsoft Office (including Word, Excel, and PowerPoint)
What's In It For You:
32 days annual leave (including bank holidays)
Company Sick Pay Scheme
Workplace Pension
Staff discounts
If you would like to apply for this Office & Operations Administrator, please call Amy at Kemp Recruitment on (phone number removed) or reply to this advert with an up-to-date CV. INDAP