Are you an experienced and motivated retail leader looking for your next challenge? The
Heart of England Co-operative Society
is seeking a
Store Manager
in our food convenience store in
Bulkington. This is an exciting opportunity to lead a team, drive store performance, and make a real impact in a community-focused retail environment. About Us The Heart of England Co-operative Society is a well-established, independent co-operative business with a strong reputation for customer service, product quality, and community engagement. As a
Store Manager, you will play a key role in ensuring our stores operate efficiently while maintaining high standards.
Role Responsibilities
Leadership & Team Management
Lead, motivate, and develop the store team to deliver excellent service Foster a positive and engaging workplace culture Recruit, train, and develop colleagues to support career progression Conduct performance reviews and provide coaching to improve team engagement Manage absence levels and assist the HR team with recruitment Customer Service & Community Engagement
Ensure excellent customer service is delivered at all times Promote customer loyalty and make the store a central part of the local community Encourage the team to actively promote Society membership and its benefits Participate in and support local community events Financial & Commercial Responsibilities
Drive sales and profitability, ensuring financial targets are met Control labour costs, stock levels, and waste to maximise efficiency Monitor store budgets and manage payroll costs Ensure compliance with age-restricted sales policies Implement store promotions effectively and maintain product knowledge Store Operations & Compliance
Oversee store organisation, scheduling, and stock-taking procedures Ensure the store complies with Health & Safety and Food Safety regulations Maintain high standards of store presentation and merchandising Supervise stock replenishment and ensure accurate gap management Support with till operations, stock rotation, and date checking Proactively manage store security and prevent theft What We're Looking For
The ideal candidate will be a strong, commercially focused leader who thrives in a hands-on retail management role. Essential Skills & Experience
Previous Retail Store Management and customer service experience (preferably in food retail) Proven experience in managing and coaching a team Strong budgeting and cost-control skills Excellent organisation and time management abilities Ability to delegate and lead a team effectively Strong IT skills, including Microsoft Office, Outlook, and Teams A full UK driving licence (preferred) Why Join Us?
Competitive salary and benefits package Be part of a well-established, community-focused organisation Opportunities for career progression and professional development Ongoing training and support to enhance your skills If you are ready to take the next step in your retail management career and want to join a company that values both its employees and the community, we'd love to hear from you! TPBN1_UKTJ