Full-time Permanent 2 plus years
Posted 19 May 2026
Description
Who we are?
Established in August 2004, TCHC Group has consistently developed and implemented programmes aimed at empowering both young people and adults to learn, achieve, and progress toward enhanced opportunities.
At TCHC, we are committed to fostering opportunities for all individuals. Our organisation is built on a foundation of ethical practices, friendliness, and consideration, which we integrate into every aspect of our services and operations. Above all, we believe in the power of collaboration. Together as a team, we strive to create pathways for the individuals we serve, enabling them to recognise and fulfil their aspirations and goals, ultimately leading to positive outcomes.
Staff are valued and recognised for the contribution they make towards the organisation’s vision and goals, and the effective support they provide to the individuals we engage with. We have a strong belief that success is created together; one of the reasons why we are a great employer to work for.
TCHC is a disability confident committed employer.
Who are we looking for?
TCHC is seeking a dedicated and qualified SEND Manager to join our 16-25 education team, playing a crucial role in supporting our learners and centres with High Needs (EHCPs) and Special Educational Needs (SEN). This position will be based at our head office in Watford, strategically located to facilitate support for our ten education centres in Watford, Ipswich, Dunstable, Peterborough, Basildon, Thurrock, Medway, and Kent.
We are looking for an individual who is passionate about making a positive impact and possesses exceptional organisational and communication skills. The ideal candidate will be prepared to travel to our various centres as needed to ensure effective collaboration and support for our learners.
Job Details
Job Title: SEND Manager
Location: Watford (travel to different locations when required)
Working Hours: 8:30 am to 5:00 pm, 1-hour lunch, Monday to Friday, 37.5 hours per week
Salary: £40,000 to £45,000 per annum
Reporting to: Director of Education
Qualifications & Experience
* National Award for Special Educational Needs Coordination (NASENCO)
* Postgraduate Certificate in Education (PGCE)
* English and maths GCSE A-C or 4-9 or Functional skills level 2 in both
* Specialised Training and Certifications: Special Educational Needs (SEN) Courses and certified (CPD)
Experience
* High level experience of working with high needs young people
* Exceptional knowledge of ASD and what this may bring to individuals
* Worked within education (desirable would be 16+)
* Experienced working with tutors/teachers for developing strategies to support and progress learners
* Management of small team
* Experience working with local authorities and coordinating EHCP reviews
* Exceptional knowledge of the SEND Code of Practice
Main Tasks & Responsibilities
* Lead the development and implementation of the SEN & Inclusion policy
* Provide strategic direction for the support of students with special educational needs and disabilities (SEND)
* Line manage the SEND administrator
* Lead the SEN support leads at each centre
* Ensure that support plans are implemented and regularly reviewed
* Work closely with teaching staff to ensure they understand the needs of students with SEND and how to support them effectively
* Provide training and support for staff on best practices in teaching and supporting students with SEND
* Facilitate professional development opportunities related to special educational needs
* Monitor the progress and achievement of students with SEND to ensure they are making expected progress
* Evaluate the effectiveness of SEND support and make necessary adjustments to strategies and interventions
* Ensure that appropriate teaching materials and resources are available to support students’ needs, in collaboration with each centre
* Report on the performance and progress of students with SEND to senior management and the Board
* Support centres in fostering an inclusive learning environment that encourages participation and engagement of all students
* Develop and implement strategies for managing challenging behaviours and ensuring the safety and well‑being of all students
* Provide support in crisis situations, including coordinating with external agencies if necessary
* Support centre, when necessary, with EHCP reviews
* Support centres when needed with identifying if the centre can meet need if they are unsure and need specialist advice
* Conduct inclusion inspections at centres ensuring good practice towards learner’s progress is effective; develop a plan of improvement if needed
* Work with the SEND administrator in monitoring funding processes
* Be part of any inspections TCHC receives
* Attend meetings where required with local authorities, parents and students
* Maintain up to date records and reports using TCHC’s systems
Monitoring and Continual Improvement
* Undertake regular CPD and record it using company documents
* Undertake qualifications that are suitable as part of your learning and development
* Work alongside the Quality team to ensure that delivery meets the high expectations of TCHC
Note: The responsibilities serve as an initial outline for the tasks that the post holder will initially be expected to perform. Changes may occur over time to accommodate evolving job requirements and adapt to shifting circumstances.
Furthermore, given the dynamic nature of our operational environment, it is crucial for individuals in these roles to demonstrate flexibility and a willingness to travel to different work locations. This outline represents an initial plan and will be subject to periodic review as part of our Continuous Professional Development process.
Confidentiality
The individual in this role is responsible for upholding the confidentiality of information pertaining to clients, staff, and other stakeholders. Certain aspects of their work involve handling confidential information, which should not be disclosed to individuals outside the scope of their official duties. It is imperative that the post holder consistently adhere to the provisions of the General Data Regulation Act.
Commitment to Equality and Safeguarding
TCHC is dedicated to promoting equal opportunities and preventing discrimination for everyone. Our commitment extends to adhering to Safer Recruitment Policies, safeguarding practices, complying with the Prevent Duty, and advocating for the well‑being of children, youth, and adults. In pursuit of our dedication, we will continuously enhance and refine our robust safeguarding processes and procedures, fostering a culture of safeguarding among our team members and volunteers.
We conduct Safer Recruitment Checks on all staff prior to confirming a start date, in line with Keeping Children Safe in Education. An online search of information within the public domain is conducted on all candidates who are invited to interview.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 provides information about which convictions must be declared during job applications and related exceptions, and further information about filtering offences can be found in the DBS filtering guide.
Please see our Recruitment with Safer Recruitment Policy for further information, or get in touch on 01923 698477 or hr@tchc.net
Rewards for your hard work
* The full-time equivalent annual leave entitlement is 20 days per year in addition to 8 UK public holidays. An additional day of leave will be added for each complete year of service, effective from the commencement of the next holiday year, up to a maximum of 5 additional days after 5 years of service, giving a maximum total annual leave entitlement of 25 days. This will be pro rata for part‑time hours.
* We operate a Christmas and New Year shutdown period in which you will receive an additional 3 days of leave at full pay to cover this closure period after 1 year of service. This will be pro rata for part‑time hours.
* When your birthday falls on a working day, you will receive the day off at full pay.
* Sickness pay allowance after the probationary period.
* Pension scheme after 3 months you have been employed with us.
* Bupa Cash Plan, level 1, paid by the company after the probationary period.
* Employee Assistance Programme to access help and support 24 hours a day, every day of the year for immediate family (eligibility applies).
* Discounted membership for BUPA (subject to the qualifying conditions).
* Long Service club loyalty gift upon completion of 5 and 10 years of continuous service.
* Quarterly and annual awards.
* Company tools and equipment for the performance of your duties.
* Reimbursement of travel to other locations outside of the Centre (this will exclude travelling to the usual workplace).
How to Apply
To apply, please complete the application form online at: https://tchc.net/apply-now/
Company Overview
TCHC Group Limited has been a leading provider of skills training and provision for 19 years, delivering our vision of transforming the lives of individuals by being the first‑choice provider for exceptional delivery of employment, skills and business support.
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