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Job Title: Field Care Supervisor - Assistant to Care Manager
Salary: £24,000 - 26,000 per annum + Travel Card (Zones 1–3)
Location: Hammersmith (Hybrid Working) - Looking for a Local Candidate
Hours: 40 hours per week + 1 weekend per month on-call (with time off in lieu and additional pay)
Join Our Caring Family at Walfinch Home Care
Are you a compassionate and proactive leader who’s passionate about helping others? Do you have experience in social care and a flair for building positive relationships? If you answered “yes,” we’d love for you to join our team as a Field Care Supervisor.
At Walfinch, we believe in the power of kindness, respect, and creating a supportive environment for both our clients and our team. Our goal is simple: to deliver high-quality, person-centered care that empowers our clients and enhances their quality of life. If this resonates with you, we invite you to become part of our incredible team.
WHAT WE OFFER:
* Competitive salary of up to £26,000 per year
* Employee discount programme
* Employee Assistance Programme, including counselling support
* Flexible working hours to suit your lifestyle
* Refer-a-friend bonus
* Paid training opportunities, including NVQs
* Laptop and company phone provided
YOUR ROLE:
As the Assistant to the Care Manager, you’ll be the heartbeat of the team. You’ll:
* Supervise and support a team of dedicated Carers, ensuring they deliver safe, effective, and top-quality care.
* Perform spot checks and assess Carer competencies to uphold quality standards. Monitor the performance of Carers through regular reviews, ensuring we adhere to company policies and consistently deliver excellence.
* Assist with care planning updates to reflect changing client needs.Carry out regular reviews of individual services, changing needs, and inform the care management team of any updates needed.
* Shadow and support new care workers to ensure their competence and confidence in delivering person-centred care.
* Conduct on-site observations and evaluations of care worker practices to maintain high standards.
* Assist in creating robust care plans by taking on some care duties, especially during complex or transitional cases.
* Assist in interviewing new Carers and complete shadowing checklists to ensure effective onboarding.
* Assist in managing medication and stock, assist with medication audits, and support notes audits for compliance.
* Undertake ad-hoc administrative duties supporting the Care Manager with the needs of the business as required.
* Attend business-related events such as socials, memory cafes, coffee mornings, job fairs, festivals, Thrive clubs, etc.
* You’ll also need to be ready to cover emergency care visits when needed, ensuring continuity and peace of mind for our clients.
ABOUT YOU:
We’re looking for someone who:
* Holds or is willing to work towards a social care qualification
* Has a proven track record of building strong, positive relationships with clients and healthcare professionals
* Has previous experience in the care sector
* Is confident in planning and organising workloads to ensure clients’ needs are met
* Has the ability to lead, manage, and motivate a team of Carers while providing support, guidance, and training.
* Looking for a step up in their career and looking to progress to a care management role
WHAT MAKES YOU RIGHT FOR WALFINCH?
We’re looking for superstars who embody our Thrive ethos and share our values:
Possibility: We don’t see the final chapter; we see untapped potential.
Progress: Whether small steps or giant leaps, we strive and evolve for the better.
Perseverance: We keep going because the rewards are priceless.
WHY CHOOSE WALFINCH?
At Walfinch, you’ll be joining an award-winning team where your hard work will be recognised, your ideas will be heard, and your career will thrive. We don’t just care about our clients – we care about YOU.
EVERYONE IS WELCOME HERE
We are proud to be a culturally diverse, inclusive organisation that stands firmly against discrimination. Whether you're part of the LGBTQ+ community, from a different cultural background, or simply looking for a place where you’re treated with kindness and respect – you belong here.
READY TO MAKE A DIFFERENCE?
If you’re looking for more than just a job and want to work for a company that truly values its people, we’d love to hear from you. Apply today and become a key part of the Walfinch family, where we’re passionate about care, growth, and making every day better for those we serve.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitals and Health Care
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