Position Summary:
The Mohs Scheduler with SkinPros plays a pivotal role in supporting Mohs Surgeons by overseeing administrative tasks essential to patient scheduling, communication, and follow-up care. This position demands a detail-oriented professional with exceptional organizational and communication skills to ensure seamless coordination and delivery of patient care.
Full Time Position: Weekly Schedule
Monday & Tuesday: 6:15 AM - 3 PM in Swansea, MA
Wednesday & Thursday: 7:30 AM - 4 PM in Providence, RI
Friday (partial day) - Either 7:15 AM - Noon in Providence OR 7:15 AM - 2 PM in Newport (2 x month)
Compensation: Hourly rate between $21-$23 (based on experience) plus comprehensive benefits package
Essential Functions:
To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:
* Conduct post-operative follow-up calls to assess patient recovery, addressing concerns such as pain, bleeding, or bandage-related issues.
* Coordinate and confirm surgical appointments, maintaining a surgical cancellation list for efficient scheduling adjustments.
* Organize and maintain accurate surgical paper charts (Mohs maps) on a weekly basis, ensuring all preparations are completed prior to surgeries.
* Prepare comprehensive documentation for surgical phone consultations and coordinate related communications.
* Monitor patients on anticoagulants, such as Coumadin, to ensure appropriate INR levels are maintained for surgical safety.
* Oversee the management of tasks within the Electronic Medical Assistant (EMA) system to streamline workflow.
* Serve as the liaison for intra-team communications, coordinating patient calls and scheduling within the Mohs department.
* Communicate with plastic surgeons regarding patient scheduling and follow-up appointments as needed.
* Maintain the Pathology Log, ensuring accurate documentation of follow-up actions, treatment plans, and prescription entries.
* Keep culture logs up to date in compliance with established protocols.
* Respond to voicemail messages for the Mohs department promptly and professionally.
Knowledge, Skills, & Abilities:
* High school diploma or equivalent required; some college coursework is preferred.
* A minimum of one year of administrative experience in a medical setting is required.
* Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
* Familiarity with Electronic Medical Records (EMR) systems, particularly EMA, is highly preferred.
This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.
Physical and Mental Demands:
The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:
* Physical Requirements:
o Occasionally required to stand, walk, and sit for extended periods.
o Use hands to handle objects, tools, or controls; reach with hands and arms.
o Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
o Occasionally lift, push, pull, or move up to 20 pounds.
* Vision Requirements:
o Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.
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