Job Description Job Title: Facilities Coordinator/Helpdesk Location: Sheepscar, Leeds Salary: £28k per annum / £13.50 per hour during temp to perm period Job Type: Full-Time 40 hours per week – Monday to Friday Catch 22 are looking for a highly organised FM Coordinator to join our Client, based in Sheepscar, Leeds. You will support the delivery of our Clients’ Facilities Management (FM) services. This role involves coordinating planned and reactive maintenance, liaising with clients and contractors, and ensuring the smooth day-to-day operations of FM services. This is an excellent opportunity to join a dynamic and growing team in a fast-paced environment. Duties & Responsibilities: Central Point of Contact: Act as the main contact for all FM-related queries, ensuring clear communication between clients, contractors, and internal teams. Maintenance Coordination: Schedule and oversee planned maintenance and reactive repairs across buildings, security systems, and technical services. System Maintenance: Maintain FM systems and accurate records, ensuring compliance with SLAs, KPIs, and health & safety regulations. Performance Monitoring: Track and assess contractor performance, ensuring work is completed to a high standard and within agreed timeframes. Procurement Support: Assist in the procurement of FM services, including managing suppliers and monitoring costs. Compliance Management: Support the management of statutory compliance, including risk assessments and health & safety obligations - You will need knowledge of permits/certificates required by third parties as well as what work/checks need to be carried out - ESSENTIAL! Reporting: Produce reports on FM activities, performance metrics, and opportunities for operational improvement. What You’ll Need: Essential: Experience in Facilities Management, Operations Coordination, or a similar role Strong administrative and organisational skills with the ability to multitask and prioritise Familiarity with FM software and compliance systems (e.g., E-logbooks, Big Change, CAFM systems) Excellent verbal and written communication skills Proficient in Microsoft Office applications (Excel, Word, Outlook) A proactive approach with strong problem-solving abilities Desirable: Relevant FM qualification or certification Knowledge of health and safety regulations Experience working in an integrated facilities management environment SECURITY CHECKS (INCL. DBS) WILL NEED TO BE MADE TO OBTAIN SUCCESSFUL JOB OFFER. If the role sounds of interest to you, please click 'apply' or send your CV to Paige Smith: paigesmith@c22.co.uk