Hours: 16 hours per week
Shift Pattern: Working over a 5 day week. Monday-Friday
Responsibilities
* Provide administrative support to ensure the smooth running of the Extra Care Services scheme.
* Serve as the first point of contact for residents, delivering excellent customer service and ensuring their needs are managed effectively.
* Handle financial administration, including payroll, invoicing and basic financial processes; maintain accurate records.
* Update and maintain multiple systems, using strong IT skills.
* Take minutes at meetings, monitor compliance targets and produce resident letters and scheme documentation.
* Maintain 100% compliance and a fantastic resident experience.
* Continuously seek improvements to work smarter, not harder.
Qualifications
* Experience in an administrative role with exposure to payroll, invoicing and compliance processes.
* Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
* Proficiency in handling sensitive information and maintaining confidentiality.
* Basic knowledge of financial administration, such as banking and budgeting.
* Level 3 Business Administration or equivalent (desirable).
What we offer
* Competitive benefits including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay.
* Flexible working, including a nine-day fortnight.
* Learning and development opportunities, supportive workplace culture.
* Enhanced disclosure check, references and induction training required for offer.
* Closing date: 3 May 2026 (position may close earlier).
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