Salary: £50,000 - 50,000 per year Requirements: Proven experience working in agile, multidisciplinary teams, delivering iterative design solutions. Strong background in designing accessible, user-centred services across multiple platforms. Ability to produce key design artefacts such as user flows, service blueprints, and site maps. Proficiency in prototyping tools (e.g. Figma or similar) to create and test high-fidelity designs. Experience conducting usability testing, independently or alongside research specialists. Familiarity with established design systems and standards, with the ability to contribute improvements. Experience leading or contributing to design communities of practice. Demonstrated ability to mentor and support other designers. Responsibilities: Design user-centred services: Collaborate within agile, multidisciplinary teams to design and deliver solutions for complex transformation programmes. Contribute to user research, create prototypes, and design seamless user journeys across multiple channels, using evidence and data to inform decisions. Champion design quality: Promote consistent, high-quality user experiences by applying best practices, reusable design patterns, and established standards. Ensure all designs meet accessibility, legal, and security requirements. Support and develop others: Provide coaching, mentoring, and guidance to designers, supporting their professional growth and maintaining high standards of design delivery. Technologies: Figma Support Security UX UI Design More: We are an innovation-driven civil service organisation prioritising forward-thinking and excellent digital practices as we journey through an incredible digital transformation. Located in Newport with hybrid working options, we offer up to £53k in salary and a 28.9% pension. As a Stonewall Diversity Champion, we celebrate diversity and inclusion within our workforce, encouraging applications from all qualified candidates. We are committed to creating a workplace where everyone can thrive and bring their whole selves to work. last updated 16 week of 2026