Global Talent Alchemist | Alchemy – Moving & Relocation | Delivering High-Impact Talent Solutions with ROI at the Core
A leading removals company based in Sheffield is seeking an experienced Move Manager/Sales Surveyor to join their team. This role blends operational oversight with client-facing sales, supporting residential and commercial relocation services. The ideal candidate will be skilled in surveying, quotations, and managing moves from initiation to completion.
Key Responsibilities
* Conduct in-home and virtual pre-move surveys for residential and commercial removals clients
* Prepare accurate and competitive quotations based on volume, access, and services
* Manage end-to-end removals process, ensuring a seamless experience for clients
* Act as the main point of contact throughout the removals lifecycle
* Liaise with operations, packing crews, and third-party service providers
* Schedule and coordinate all aspects of the move including logistics and resources
* Ensure compliance with removals industry regulations and company policies
* Provide tailored removals advice and additional services (e.g. storage, insurance)
* Track and update client files, ensuring accuracy of data in CRM systems
* Resolve removals customer issues promptly, maintaining a high level of satisfaction
* Upsell additional services and generate referrals from satisfied clients
* Attend networking events and industry meetings to promote services
Key Skills & Experience
* Proven experience in household goods or commercial removals surveying
* Strong understanding of commercial and/or HHG removals procedures
* Excellent communication and client relationship management skills
* Ability to manage multiple removals jobs simultaneously
* Proficiency with move management and CRM software
* Full UK driving licence
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