Job Title: Income Officer (Temporary Contract) Location: Nottinghamshire Contract: 6 Months Hours: Full-Time (37 hours per week) Start Date: ASAP Overview: We are currently recruiting for an experienced and motivated Income Officer to join a busy housing team on a 6-month temporary contract. This role focuses on supporting effective income collection and helping residents sustain their tenancies through early intervention and financial support. Key Responsibilities: * Manage rent accounts across a designated portfolio of properties * Monitor arrears and take appropriate action in line with policies and procedures * Contact tenants regarding overdue payments and agree repayment arrangements * Provide advice and guidance on rent, benefits, and financial support options * Liaise with external agencies to support residents with financial difficulties * Prepare documentation for legal action where necessary * Maintain accurate records and update housing and income management systems * Contribute to achieving income collection targets Requirements: * Previous experience in an Income Officer, Rent Officer, or similar role within housing * Good understanding of rent collection processes and arrears management * Knowledge of housing legislation and welfare benefits (desirable) * Strong communication and negotiation skills * Ability to manage a caseload and work independently ...