Overview
Based in the Personnel Office HMS Collingwood, this role provides a broad and flexible service to meet the contracted administration requirements of the Armed Forces (predominantly the Royal Navy) and there is the potential to rotate through various elements of professional responsibilities when required to meet the needs of the business. Training can be provided, where appropriate.
Responsibilities
* Providing a dedicated day-to-day focal point for personnel administration, which involves direct customer interaction and liaison with coordinators and line managers.
* Arranging travel using an online booking system and coordinating with booking companies, coordinators, and travelers.
* Collating and maintaining budget-related information and protecting personnel-related data.
* Data input and updating within the joint-Service administration system.
* Assessing entitlements such as pay, allowances, expenses, promotions, and awards.
* Ensuring all activities comply fully with current Health and Safety Regulations and the General Data Protection Regulations.
* Undertaking any additional tasks as directed by the Line Manager, including providing support or cover for other staff members.
Requirements/Qualifications
* Well-organised, precise, confident with credible communication skills readily able and willing to contribute at all levels. Versatile, intuitive, and professional with good judgement and absolute integrity.
* Pro-active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self-motivated. Reliable and well presented, giving a positive image of MITIE company values.
* Strong administration experience, with excellent organisational and motivational skills, and a high degree of integrity.
* Proven track record of delivering quality administration and service, including customer-facing experience.
* Persuasive and credible communicator, both verbally and in writing, capable of developing close working relationships.
* Proficiency in IT, with a good working knowledge of Microsoft Office applications.
* Desirable: conversant with or knowledge of MOD personnel administration applications and systems.
* Proactive approach with the ability to embrace and lead on change, and capable of managing last-minute changes to requirements and deadlines.
* A good standard of education is also required.
Additional Information
* MOD security clearance and DBS Standard required (Proof of right to work in UK essential).
* Required to wear approved company work wear.
* About the company: We are a business of 77,500 colleagues making us the UK's leading facilities management company. Mitie's vision is to work together to deliver the exceptional, every day. It is a commitment we make to our customers day in, day out. We are built on integrity and trust. We always go the extra mile to get the job done.
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