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Field service engineer

Chelmsford
Dunwall Associates
Field service engineer
Posted: 8 November
Offer description

Field Service Engineer

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Salary : £38,000 - £42,000 + OTE £50,000 - £55,000
Location : Essex / North East M25 Region
Benefits : Company van, Laptop, 24 days holiday + Bank Holidays
Contract Type: Full time, Permanent
Dunwall Associates are proud to be recruiting for a well-established engineering business who are looking for an experienced Field Service Engineer to join their growing team.
This is an excellent opportunity for someone with a background in heavy plant, LGV, agricultural, materials handling, or automotive engineering to take on a varied and rewarding role covering the Essex and North East M25 region.
As a Field Service Engineer, you will be carrying out service, repair, and maintenance work on specialist equipment in the field.
You'll be customer-facing, providing a professional service, ensuring reliability of equipment, and delivering a first-class experience for clients.
Key responsibilities include:
Servicing and repairing a range of specialist engineering equipment.
Completing warranty work and all associated job documentation accurately.
Coordinating with the service team to ensure efficient scheduling of work.
Promoting parts and services to customers when appropriate.
Ordering parts and managing administration linked to each job.
Participating in an out-of-hours call-out rota as required.
Occasional nights away and travel to other UK sites may be necessary.
About You
We are looking for a hands-on engineer with the right blend of technical expertise and customer service skills.
Skills & experience required:
Strong engineering background in heavy plant, LGV, agricultural, materials handling, or automotive.
Knowledge of IC engines, hydraulic systems, and auto-electrical systems.
Experience of working on high-value capital equipment.
Full UK driving licence (HGV desirable).
Confident IT skills (Microsoft Office).
Flexible, adaptable, and able to work independently.
Personal qualities:
Professional and customer-focused.
Problem solver with excellent communication skills.
Self-motivated and able to manage workload effectively.
Team player with a positive, proactive approach.
If you're a skilled engineer looking for a role where you'll be valued, supported, and rewarded, we'd love to hear from you!

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