Service Support Manager Permanent | Lancashire | £34,000 per annum Service Care Solutions are currently recruiting on behalf of one of our private clients in the Lancashire area for an experienced Service Support Manager. This is a permanent, full-time position offering a competitive salary and the opportunity to lead high?quality supported living services. Key Responsibilities • Carry out audits and spot checks to ensure consistently high service standards, using our AI?integrated auditing system. • Oversee and develop staff rotas via BrightHR. • Ensure compliance through regular staff training, supervision, and performance appraisals. • Create and review support plans and risk assessments using Log My Care. • Support the planning and transition of new individuals entering the service. • Participate in on?call duties as required. • Provide direct support during allocated shifts to maintain service continuity. • Investigate and review accidents and incidents, implementing improvements where needed. • Provide shift cover in cases of staff sickness or absence. • Offer ad?hoc support to team members and services when required. • Lead, coach, and mentor Senior Support Workers, Deputy Team Leaders, and Team Leaders. • Promote and uphold the values of Believe Care and Support in all aspects of your work. Working Hours • 37.5 hours per week • Fle...