Overview
The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy and dedication of our operations team. As a Retail Operations Assistant, you'll be at the heart of the action, picking and packing orders to ensure every customer receives the high-end festive experience they love and deserve - helping create moments that lead to a happily ever after.
About the role
You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:
* Picking and Packing: You will pick and pack online orders using handheld devices.
* Delivery Assistance: You will assist with incoming deliveries, unloading and sorting stock.
* Stock Management: You will manage the shelves to ensure they are well-stocked, and everything is in the right place.
* Working to Targets: You will work to stretching daily targets, contributing to your overall team goal.
* Customer Interaction: Whilst this is a behind-the-scenes role, you'll occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.
Watch a short video where Claire gives you a sneak peek of what it’s like behind the scenes.
What you'll need to have
* Speed & Accuracy: You need to enjoy following process, working quickly whilst staying precise.
* Target-Driven: You need to be self-motivated and focused to achieve your individual targets.
* Team Player: A collaborative, one-team mindset is key to helping each other meet your overall store goals and have fun along the way.
* Physical Stamina: You'll be on your feet, standing, walking and lifting. If you're ready to stay busy and active, this is the role for you!
* Tech-Savvy: You need to be comfortable learning about and using new technology, including handheld mobile devices.
* Customer Service Skills: While your main focus will be in the stock room, a friendly attitude and willingness to help customers is a must!
Desirable skills
* Experience in a retail or warehouse environment
* Experience using hand-held scanners or inventory systems
* Familiar with the products Boots sells so you can quickly identify them to pack online boots.com orders.
Career development
Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories here.
Our benefits
* Generous employee discounts
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
* Maternity/Paternity/Adoption gift card
We have a great range of benefits in addition to the above that offer flexibility to suit you. Find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What’s next
If you're up for a challenge, enjoy working in a team, and are ready to make an impact, apply now! If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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