About the Role
:
We are looking for an experienced Gas Supervisor to lead and support our gas engineering team in Birmingham. This role is critical in ensuring the safe, compliant and high‑quality delivery of gas servicing, repairs and installations across domestic housing stock. You will play a key part in maintaining resident safety, meeting regulatory requirements, and supporting the successful mobilisation and ongoing performance of this new contract.
As Gas Supervisor, you will oversee a team of domestic gas engineers, providing technical guidance, quality assurance, and day‑to‑day operational support. You will carry out post‑inspections, audit work, manage performance, and ensure all gas activities meet legal, contractual and internal standards. Strong leadership, excellent communication and a commitment to safety and compliance are essential.
Duties:
1. Supervise and support a team of domestic gas engineers, ensuring high standards of workmanship and customer service
2. Carry out quality assurance checks, post‑inspections and audits on completed gas works
3. Provide technical guidance on diagnostics, repairs, servicing and installations
4. Ensure all gas works comply with current legislation, industry standards and internal procedures
5. Monitor engineer performance, productivity, and adherence to KPIs and SLAs
6. Assist with complex fault diagnosis and escalated technical issues
7. Manage and approve CP12s and other compliance documentation
8. Support the planning and allocation of workloads to ensure efficient delivery
9. Respond to urgent issues, escalations and emergency situations when required
10. Ensure accurate recording of all works using handheld devices or job management systems
11. Liaise with tenants, housing officers, client representatives and internal teams
12. Oversee van stock management and ensure materials are ordered appropriately
13. Identify and report safeguarding concerns, property hazards or non‑compliance
14. Lead toolbox talks, safety briefings and contribute to ongoing training and development
15. Ensure PPE is worn and health & safety procedures are followed at all times
16. Support apprentices and junior engineers with coaching and development
17. Contribute to continuous improvement of processes, safety and service delivery
Role Criteria:
18. City & Guilds or NVQ Level 3 in Gas Installation and Maintenance
19. Valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1)
20. Proven experience supervising or mentoring gas engineers
21. Strong background in domestic boiler servicing, fault diagnosis and installation
22. Good understanding of electrical safe isolation and basic wiring principles
23. Excellent knowledge of gas safety legislation, compliance and audit requirements
24. Experience working in social housing or local authority environments (preferred)
25. Strong communication skills with a customer‑focused approach
26. Ability to lead, motivate and support a dispersed team
27. Confident using handheld devices and digital job management systems
28. High attention to detail and commitment to safe working practices
29. Flexible and willing to travel across properties and support out‑of‑hours requirements
30. Full UK driving licence
Benefits we can offer you:
31. 25 days annual leave plus bank holidays
32. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
33. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
34. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
35. Family friendly policies
36. Company Vehicle and Fuel Card
37. Access to EAP Counselling sessions
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.