The Haslem Group are seeking enthusiastic and customer-focused Bartenders to join our team at The Haslem Hotel, Lisburn. As a Bartender, you will play a pivotal role in delivering exceptional experiences to our guests, providing attentive and efficient service.
Key responsibilities in this role:
Customer Service:
* Greet and welcome guests in a friendly and professional manner.
* Take orders accurately and provide menu recommendations when needed.
* Serve beverages promptly and ensure guest satisfaction.
* Address customer enquiries and resolve any issues or complaints in a timely manner.
Food and Beverage Knowledge:
* Have knowledge and understanding of the menu, including ingredients/ allergens.
* Make suggestions and upsell items to enhance the guest dining experience.
Teamwork:
* Collaborate with colleagues to provide seamless service and complete other tasks as required.
* Communicate effectively with kitchen staff and management.
Compliance and Safety:
* Adhere to food safety and sanitation standards.
* Follow alcohol service policies and check identification when serving alcohol.
Cash Handling:
* Handle cash and payments accurately, including processing credit card transactions.
* Maintain a balanced cash register and provide change as needed.
Qualifications:
* Previous experience in a food and beverage service role preferred but not required.
* Excellent communication and interpersonal skills.
* Customer-oriented attitude with a passion for delivering exceptional service.
* Flexibility to work evenings, weekends, and holidays as needed.
* Must be over 18 due to working with alcohol.
Availability for evenings, weekends and days is essential for this position.
*H*ospitality that's *A*uthentic in *S*tyle and *L*uxury, delivering *E*xperiences for lasting *M*emories
Job Types: Full-time, Permanent
Pay: £10.42-£12.21 per hour
Benefits:
* Discounted or free food
* Employee discount
Work Location: In person